May 2025 by Aftab Ebrahim
I have been at Screwfix for last couple of weeks for various materials as I was getting some work done locally.
I can?t praise enough the wonderful team at Harrow Christchurch branch of screw fix.
I call them my A team they all work so well together and individually.
They go out of there way to answer your query and check what you need and give good advice.
No matter how long the Que or how busy they are they treat every customer with so much respect .
John helped with selection of paint. Jeff helped with the Ronseal sprayer and both of them very professional and kind. Also a shout to Roma who was very helpful as well and not forgetting Lisa and Nicky and liam always smiling and they all make you so welcome and they serve with a smile.
They all seems so dedicated and enjoy there work and really go out of their way to help if not sure they check with each other.
Amazing group of people.
Thanks so much all for all the help you all gave me.
Aftab EBRAHIM
March 2025 by N Mohamed
Average prices.
March 2025 by Connaught plumbing and heating Ltd Kevin Keaney
Your employee called TAI is extremely professional
Give him 5 ??s
Great at his job
Also the manager in there has always been helpful
Cannot fault them all
Best wish
Connaught plumbing and heating Ltd
July 2024 by BIN SHOUJAH
Subject: Complaint Regarding Unprofessional Behavior by Screwfix Employee
Dear Screwfix Customer Service,
I am writing to express my deep concern and dissatisfaction regarding the unprofessional behavior of some of your employees during my recent visit to the [Location] store on [Date].
During my visit, I was subjected to mocking and derogatory comments from a member of your staff. This behavior is not only unprofessional but also highly disrespectful and unacceptable. As a loyal customer, I expect to be treated with courtesy and respect at all times.
.This experience left me feeling humiliated and disrespected.
Your employee falls far short of these expectations and reflects poorly on Screwfix as a whole.
Thank you for your attention to this serious matter. I look forward to your prompt response and resolution.
Yours sincerely,
[Your Name]
[Your Contact Information]
[Your Screwfix Account Number, if applicable]
May 2024 by Vishal Sobjali
Great experience, very good and helpful staff, quick service
December 2023 by Alex Crow
Time wasters, I tried to order online a sds drill, they cancelled my order because of ?security issues? and told me to go to the store, I came here and they don?t have it, i?m really disappointed
October 2023 by Mano RJN
Swprazeeth was help full today with my purchases
August 2023 by Jay Chavda
I was looking for advice on what products I should use to paint the garden fences and Matt's help and guidance was spot on. His knowledge and expertise was excellent. I would highly recommend.
August 2023 by Hasmukh Patel
Best place to buy building materials and DIY stuff.
June 2023 by Mr A
Top staff always happy to help customers with mobility issuesThank you
June 2023 by Andrew Spreadborough
Very helpful staff no dramas with screwfix returns are easy
April 2023 by Md Abdul Halim Miah
Ok customer services need improvement...
April 2023 by T K
Arrived at 6:00 for click and collect and stepped into shop and guy said he was about to close and didn't serve me. Awful service, giving screwfix a bad name because of the laziness of an employee. I think I'll switch to toolstation now
April 2023 by Bhuplo
Its screwfix what more to say... at times it gets busy in this branch and parking is a nightmare everytime I've been here. No separate plumbfix counter, pitty.
Edited: last visit; 4 Screwfix employees behind counter 2 customers, I had to wait for the only employee that was servicing because the rest was having a chitchat.
March 2023 by Imeri Ralph
So I?ve been to this screw fix a few times every time I?ve been there I had the pleasure to communicate with the fantastic staff all the guys and girls are 150% the best helpful reliable and knowledgeable I appreciate their help a lot so the least I could do after all the big support they?ve given me is to leave a review thank you guys keep up the good job
