November 2023 by Z Dhan
Terrible customer service. Staff were rude and judgmental - keeping themselves busy with other customers so they wouldn't have to serve us. Noticed I was waiting for assistance and didn't batter an eyelid, would jump from one customer to another just so didn't have to deal with me.
October 2023 by shomon zaman
Great place to shop at St Georges firstly however, the service at pandora in Harrow on the Hill was amazing. A big shout out to the staff member, Valentina. Very helpful, and knowledgeable. Will come back again.
October 2023 by Javeed ?Kemosabe? Salahuddin
Excellent experience and customer service by Camila were top-notch. Hope Pandora can sustain it.
September 2023 by Jennie Davey
Friendly staff, really helpful too.
July 2023 by mawada alkailani
Was there today Sophie is a very helpful lady with smile. She was very patient and very nice to us.Also Tamara is a very nice lady.Highly recommended!
June 2023 by Dylan Ramesh
Nice store with great selection. Tamara was very helpful.
May 2023 by Louise Nicholson
Very helpful staff when I bought a charm
April 2023 by Ester Martins
I had the worst experience at this store. I went in to buy my mother?s day gift. Two ladies were serving when I walked in so I gave them time to finish, thats when other customers walked in and I was not acknowledged at any moment by the advisors. After spending 30 minutes in store and not been served, I waited by the tills so someone could see that I was ready to purchase, however the lady finished with her customer and again didn?t acknowledge me. She went to the tills where the other two ladies were serving and the manager told her to serve me but by then I was walking away. The sales advisor had such a bad attitude that I returned and went to the manager to get her name so I could make a complain. When I was speaking to the manager she started talking back at me when I clearly wasn?t speaking to her. I?m really disappointed with Harrow customer service. Even after I told the manager the situation she didn?t even tried to be nice and apologise for the inconvenience, as a manager she should have turned things over and sell what I went in for. Yet she let me walk away frustrated and empty handed.
April 2023 by Vas Varsani
Excellent staff, service and great choice
March 2023 by Suzie Donnelly
Had to wait about 10 mins to be served to collect an order. Staff apologised for the wait, and got my order. Friendly staff.
February 2023 by Layla Coleman
Very friendly staff working here. The handled my click and collect order very quickly and the charms were beautiful and high quality.
January 2023 by Sai
Helpful staff got stuff in sale.
January 2023 by Angela Goodenough
The customer service assistant was very helpful
December 2022 by velron afonso
Nice place
December 2022 by Anand Mistry
Lovely ? service personal attention to customer.
