January 2024 by Elite Clips
Very bad racist managers. Not refunding items because they ?smell? even though we never wore them. Shame on them
January 2024 by bhanderi tushal
Too much variety of clothes at a reasonable price
October 2023 by Liam Thomson
Tris is very helpful and helped pick out some nice clothes for my cousin.
August 2023 by Louise Maddison
Had a great experience at your Harrow branch on the 25/08/23.The staff who assisted me with purchasing a pair of Jordans were really helpful, friendly and polite and made shopping at Jd sports a pleasant one.Think they should be acknowledged as my experience at your Watford branch was the complete opposite.Staff there have a serious attitude problem and make you feel like your an inconvenienceWell done to your Harrow team,their customer service was Brilliant!
July 2023 by Mairaj Mobeen
Shushti helped me and provided great customer service. She was very kind.
May 2023 by PHG !
Lots of stock in the store. Fairly empy most of the time. Staff not really plentiful nor engaged so it's fine if you know what you want, prior to going in.It worked for me.I was super happy to find the specifc cap in the colour i was looking for here.The s5aff were helpful when found ao what can i say 100%
April 2023 by cl charlton
I was here yesterday to buy an adult blue tracksuit that I had seen online. I showed a member of staff a picture to see if they had it in stock. He proceeded to pick up a child?s multi colour tracksuit and asked me what size!?! Obviously i reminded him that I was looking for an adult tracksuit. Anyway they didn?t have it so I asked if they could find out which store did have it but they couldn?t do that either. I then opted to buy it online and one of the team went online and said it was out of stock. I thanked him and stood outside the store and ordered it myself and it was delivered today.I?ve been to friendlier and helpful JD stores but there?s a good selection in this store.
March 2023 by Kishan Vyas
Worst customer service experience. The staff was rude, he said only try the shoes that you want to buy. He said not to bring other shoes down just to try. When we went to manager and complainant, the manager started blaming us and not the staff.
February 2023 by Louise Clarke
Visited Harrow JD today for an exchange and staff were very efficient and helpful! Having 3 teenagers I?m always in JD for their clothes and footwear so I?ve been to quite a few but this Was probably the best JD store staff I?ve encountered !Keep up the good work
January 2023 by Paul E
Got my Jordan?s so can?t complain!
December 2022 by A J
Just went in to buy a few things and was faced with absolutely disgusting behaviour from one staff member - Asst: 014, Clerk: 007. One of the items which I was purchasing did not have a barcode on it, this cashier asked me to go and find a new one and bring her the barcode. Correct me if I am wrong, but are they not paid to do these things? I declined and asked if she can ask one of her colleagues who were just walking around as the store was not at all busy, within seconds another member of staff bought the item over for scanning. Needless to say the cashier was annoyed and forgot how to use 'please' and 'thank you'.....simply grunted..."do you want a bag?", "take out your card". JD train your staff or at least reprimand them for providing useless service!!!
November 2022 by Dipu Shah
KJ is best. Only she deserve 5 stars.
August 2022 by Priyank Valji
Best In shop shopping & collection point in JD Harrow
August 2022 by li li ro
Staff are so rude! I had to give 1 star just so I can write this review but they don't deserve any stars.They made a mistake by giving me someone else's parcel, when I came back to return it to them they blamed me for not checking it! Staff was so rude she argued with me infront of my kids!Also the messiest jd I have ever been too.
July 2022 by C M
Absolutely disgusted! Waited for 30 minutes to get a pair of shoes to try, and when I asked the staff where are they I get completely ignored, while other customers got their shoes while waiting less than 5 minutes. Very disappointed! Don't recommend this shop!
