January 2024 by Tin Hla
I went to harrow halford autocentre for car diagnosis.I requested the report several times to send me via my email.Promised me to send report by receptionists whenever I called.But never sent over. Not reliable. I won't go there again.Bad customer services.Waste my time and no value for money.
January 2024 by Radhi Patel (Dumbledorous)
Penny on the desk is brilliant with booking appts and keeping you posted about your vehicle! They are honest when they're not able to do a job but help as best as they can!
January 2024 by Andrei Balean
I had tyres and wheel alingment booked, i had my tyres replaced, but they cannot do the wheel alongment as there was not enough time. Alao they said they will check the wheel alingment and if is good i will receive a refound. They issue was that they told me the wheel alingment on my car is good without moving my car on the wheel alingment bay to check it. This wasnt proffesional. I would not go again to harrow Halfords.
December 2023 by Jiten Patel
Such a nice staff and friendly service. Got my car tyres replaced and they asked and rotated tyre as needed.
December 2023 by slawomir litwin
Booked 4 wheel alignment today. I arrived slightly earlier, the team accommodated me right on time, and ATTENTION, they offered refund because only 2 front wheels needed allignment! Great service and honesty! I recommend booking online! Thank you Halford Harrow and Merry Xmas to the whole team!
September 2023 by R MT (Ricky)
Honestly I only went back to get my wipers and headlight bulbs changed and this place has the worst service! They made me wait forever and then brought out the wrong parts twice! Things used to be soo much easier with Muzi there, he knew my car and wouldn?t ever make silly mistakes like that!Service: General repairs & maintenance
September 2023 by Wardi London
Tried to charge 225 for a service worth 40. Took my mother?s car to a different mechanic and the issue was resolved instantly. Shame, I have been using them for a while.
September 2023 by Biju Dhyaneish
Pretty busy place. Booking online experience wasn't great as they had issues with their website. They did the job as expected.
September 2023 by Sathiyasothilegaeswaran Anuthan
Previously i took my car to halfords autocentres harrow, they worked on it before and made they my car feel even wose then before. I wouldn't trust them.They are overpriced - parts are charged 3x rate. Thank god, I found Formula One Autocentres which is a reptable garage in the local harrow area.Always check reviews before talking your car anywhere. I genuinely thought Halfords is a big company and wouldn't rip you off. But seems like local garage can be trusted more than a multi billion pound company. Customer service won't pick up the call and once they do they are clueless and don't have mechanical knowledge. Beware of this trap. I have warned you, try for yourself. Go there for yourself. You be the judge. receptionist cares less. Rude and dismissive. Halfrauds is a big scam and this business needs to be shut down. I will be contacting trading standards.For halfords :I would like to receive compensation for the wasted time and for damaging my vehicle. You are a disgrace !!Services: Steering & suspension repair
September 2023 by R C
My car's AC was not cold last summer. Taken to Halfords Harrow. The next day, Muzi told me to take the car back. They had topped up the gas. I showed my worry that they didn?t find the leak. Muzi told me not to worry. My car would have 1 year of warranty.This summer, I found the AC not cold again. Took it back to Halfords Harrow. But Muzi told me to leave. He told me to fix my car somewhere else first, then came back to regas it. For this I had made complaints to the customer services several times but there were no replies.After two weeks, a regional manager D. Silman called me back. He said dye test should be done to find the leak and there was no warranty. They only offer 90 days of gas guaranty. I complained Muzi lied to me. I asked him why Muzi didn?t do dye test last year and refused to fix my car?s AC this year. D. Silman just ignored my messages. So finally I had got neither guaranty nor warranty.Now I know what they are. Goodbye!Service: Air conditioning
September 2023 by ministry m
Absolutely horrible no words to describe the service of this branch i highly advise anyone in need of a serious garage to not go here
September 2023 by priyanka patel
We had booked an appointment for an MOT for 8/9/2023. We dropped the car off and came back home, to receive a call from them to collect the car back as there MOT machine was apparently not working. They didn't have the decency to notify us about this in the morning. The staff confirmed they knew the machine was not working early in the morning and they still didn't bother to notify customers. What a waste of time and the hassle to collect the car back on a working day and find another MOT place.On top of that, the staff is extremely rude, have a bad attitude and do not even stop to listen to the customer. I spoke to someone called Richard who was extremely disrespectful, screamed at me and was of no help at all. He refused to hear a word and had the most impolite attitude! When asked for his manager, he said speak to Penny who is the branch manager next week. I asked his name again to confirm and the second time he paused before telling me his name was Steve! Rude and a Liar! What a bad experience!
August 2023 by Suhash Roy
Excellent service. I took my car for servicing yesterday. Muz served me. He took time to explain me the car problems. Very friendly! Happy with their service.
August 2023 by M N (Mya)
Owen provided excellent customer service, I had to replace something that had broken, and he was very helpful. Thank you!
July 2023 by Ajit Desai
I left my car 11 am for dpf clean car taken for job I seen on track 3 pm and been told not enough fuel so need to come next day .I been told I just go and feel but saying we go more car for work load .not satisfied for work shop .waisted for whole day now I need get wait for my refund which I paid online on other 4 days .annoyed .
