January 2024 by Jason Wynne
It's a great jewellers Linda the manger is fantastic help me out big time Linda your the best
January 2024 by Roy Ebanks
Great service from manager Linda and Jigar for attention and detail??
December 2023 by Nykesha Lewinson
Neelam was amazing and very helpful. She assisted me with all enquires and went above and beyond with exceptional customer service to ensure my experience at H Samuel was memorable.
December 2023 by Cheryl Perkins
Linda at the Harrow store was very helpful in enabling me to choose yet another present.
December 2023 by Khushbu Gadhiya
Worndrfull shopping for h samuel and charanjeet lady is so good person and good tech me so happy for this ?
December 2023 by tia oppong
Excellent service from Charnanjeet.We purchased my sons bangle and she was very helpful. She was good at advising us which is best.Lovely experience!
December 2023 by valentine omasombo
The service it went very well thanks Linda she was very nice to me and she is was excellent . Thank you Linda and God bless you.
December 2023 by Ronaldo Flowers
Linda was very patient and helpful to me ? It was one of the best costumer service I?ve had !
December 2023 by elliot shaw
Thank you to Charanjeet for your help when purchasing my new watch today. She was very helpful and made sure it was altered to fit me
November 2023 by Syed Yasir
Linda and Chase, lovely and extremely kind Ladies. U made our experience memorable and we will be coming here again and again. Thank you ever so much.All the best
October 2023 by Karen Armstrong
Excellent service from Chase ( the young lady who served me today). Nothing was too much trouble and she took time to help me. The manager was also very helpful and offered advice about resizing a ring. Also bought a lovely bracelet at a good price.
October 2023 by Kyio Chaima
Linda was absolutely briliant, she went above and beyond my expectations and was the main reason I had such a pleasant customer experience. I bought a replacement watch which if not for her providing me with the relevant information at the right time, I would not have bought. Definitely making it my go to H. Samuel.
October 2023 by anthony vear
Just visited this shop in Harrow where I bought a watch last year. The pin holding the strap had come loose and needed pushing back in by someone with the right tools and expertise. Less than a minute's work. The assistant, ( afro- carribean ethicity) said1. the watch would have to be sent away.2. It would cost £20.00 to fix.3. I would need my receipt of purchase.I found the receipt in my phone eventually and she tried twice to push the pin in and failed, saying it was damaged and I should go to the watch repair clinic nearby.I protested but she blanked me, so I did as she suggested. The man there fixed it in 12 seconds free of charge and commented " That's why this shop is always busy and Samuel's is usually empty "Worst customer service of any shop in Harrow.....avoid.
October 2023 by baljeet bouri
Really helpful and supportive staff. Lucy, Deepsa and Linda are really friendly staff. Absolutely love to be here. Really impressed. Thank you so much to all of you.
October 2023 by rasa ciziute
I have been shopping at H.Samuel for a number of years, the service in harrow by Linda is absolutely amazing.