September 2023 by Google user
I have purchased all long distance travel tickets through Cruxton Travel over 20 years! I am delighted with the service provided to us through Yusuf who has been very efficient courteous and most helpful at all times. Many thanks Yusuf.
September 2023 by Shabbir Walji
I have purchased all long distance travel tickets through Cruxton Travel over 20 years! I am delighted with the service provided to us through Yusuf who has been very efficient courteous and most helpful at all times. Many thanks Yusuf.
April 2023 by Anita Kalsi
I have been a long term client of CruxtonTravel and have been dealing with Yusuf, an exemplary agent who provides outstanding customer service.I?ve booked all my holidays and business trips with the expert guidance of Yusuf for the past 8+ years and have nothing but absolute praise and thanks for his professionalism and care right from the booking to the final details of my trip.I would highly recommend this gentleman ( or indeed Cruxton Travel agents, as all of them are highly attentive) for anyone wishing to ensure a problem free holiday/trip!?Thank you, as always Cruxton for looking after me?I?ll be back, family and all!! ?
April 2023 by naim poptani
Recently booked with flights with this company which included a single date change. Despite requesting amendments several weeks before departure, and again throughout the trip, the agent advised to contact him on our final leg of the journey by which time the seats were limited and consequently set at a high price. Hotels for the expected revised date were already paid for, but in the end had to suffer a loss. I will not be making the same mistake with Cruxton and will endeavour to book with Southall Travel for all future transactions. I would say 1 star is overrated.
January 2023 by Mohamed Dewji
Great service from Yusuf. Thanks again.
November 2022 by Herjinder Singh
Very nice people respect full and good in price
November 2022 by Jayu ?Mehtaji? Mehta
Extremely efficient in securing your airline tickets.
November 2022 by Richard
Booking dealt with quickly and efficiently on the phone.
November 2022 by Eileen Quick
Excellent Service and prices
November 2022 by Waseem Kazmi
Excellent service provided by Mehdi
November 2022 by Mumtaz Nomaan
Excellent customer service. Up to date with the latest information on the requirements with emails put me in peace during these challenging time's. Shafiq has exceptional customer service skills. No doubt in recommending Cruxton
November 2021 by P Aggarwal
I would highly recommend Cruxton Travel and have booked my tickets several times with them. I had to travel abroad during the pandemic and found it extremely comforting to be able to contact them easily throughout, especially given the ever changing UK rules and panic. Thank you Cruxton Travel!
November 2021 by Rasila Halai
I had booked my parent ticket from them, last march during covid airIndia cancelled the returned flights to the UK as India was in lockdown, air India changed the returned flight but kept cancelling the flights as both country was in lockdown . after many attempts to book flights I had to purchase another ticket to the get my parents back to the UK. so when I request for the refund I am been told that air India need to refund me, and when spoken to air India they told me the travel agent needs to refund the money, its been over a year I still haven't got my refund, the amount of time I have sent emails to Ali in the accounts and Kanji ,both of them are not helping they are just making excuses via emails, but no one calls me. they are not professional have a poor customer service, asking me to repeat my self on every email chain ,when I called the customer service number, I had to go through all these prompts that got me nowhere. And after all that, I still had no answer to my refund.
November 2021 by Kelly Lindsay
I contacted Cruxton back in October to get help with booking my flights home to Australia. I spoke with Shafiq who was extremely helpful throughout the process and provided me with a range of different options to get me home. Shafiq was kind and patient, and answered all of my questions, giving me peace of mind that my travel plans were sorted. It wasn't until late November that we started running into issues with Australian flights being cancelled, and even when this happened multiple times Shafiq stuck with me and managed to re-book my flights in time to get me home for Christmas. I couldn't have asked for a better agent! I will be forever grateful for Shafiq's persistence and patience, taking multiple calls from me everyday and making me a priority. Thank you so so much for your help!Kelly
November 2020 by Carole Leadbeter
We have dealt with Cruxton Travel with great satisfaction many times when booking our flights to our beloved Kenya every year and always had outstanding service from all who work there.This year due to Corona Virus our return flights in March were cancelled but after a phone call to Cruxton alternative flights were arranged and we got home safely,unlike some others who were stranded.Cannot rate them any higher,SUPERB.Thanks a lot guys.
