August 2023 by Sameer Kassam
Hi I just wanted to say thank you for your help on Friday. thanks to the pharmacist Mohamed I was referred to get antibiotics for cellulitis on my skin. Very good and caring service.
July 2023 by Bhav Thakrar
Slowest pharmacy ever. Waiting 15 mins to be seen and then another 20 mins to get medication. The pharmacy across the road is much quicker - 5 mins in and out. 1 star is too good for this place. They need a better filing system. In this day and age it should be on computer but still using paper behind the counter. Avoid!!
March 2023 by anushka pania
Unfortunately I had the worst experience at this pharmacy. The standard has drastically gone down. The new manager is extremely rude, doesn't really care about the patients, please bring the old manager back, the new manager is ridiculous at providing any services, he has no sense of talking to people and he is absolute incompetent of being a pharmacist.
February 2023 by Hassan Ali
Have been visiting this pharmacy for many years now and have NEVER received good customer service. The old lady is very rude and I have been tolerating her for many years but my last visit has finally pushed me to leave a bad review. Have everything you need apart from the welcome and service.
December 2022 by Abdul Mamdani
Good customer service, very helpful.
November 2022 by JYOTI KOTECHA
The worst pharmacy Collins in queensbury. I am diabetic I have not been able measure my blood sugar even though I have told them I have no HCT glucose sticks no sleeping table not been for two day now
July 2022 by Sabiha Jafar
Very good professional service especially the main pharmacy guy Raj great customer service from pam and very helpful group of people
April 2022 by Alison Gibbs
If it wasn?t for the pharmacist at this shop I would of never got vital painkillers , my Drs don?t help at all & the receptionists at my Drs are very rude , the pharmacists here go above & beyond for me , it?s them who request my painkillers by email & everything is sorted promptly other than having to wait 2 weeks for a Drs consultation before I can get them .As for Pam , the lady behind the counter , I have always got on well with her , can?t fault them personally although sometimes it is a bit slow in there x
March 2022 by A Patel
I?m really not sure why that old lady works at this pharmacy if she doesn?t want to help anyone. Really needed advice on getting the correct cough medicine for my toddler and she was so unhelpful and rude! There was another man behind the desk who couldn?t be bothered to help either! Worst pharmacy I?ve ever been too!
March 2022 by Paula Penfold
The staff at Collins are so helpful.They have been great assisting me with my Dad's medication and any queries 'face to face' or on the phone, when I haven't been able to get hold of his GP. Very informative and friendly.
June 2021 by Payal Dhedhi
Today i went to collins pharmacy to collect my pricsription sent out to them by my GP. Surprisingly they asked me to pay each item mansion in priscription separatly. When i asked how its possible when GP have sent out one pricsription you guys asking to pay separatly.? They are really was rude to me specially that old lady and some of other syaff. She said she is working there from last 30 year and i am surpised that she dont know that one pricsription have one charge not like how many medicine have in one priscription.They have wasted my 20min to just discuss each other how to charg.its really strange that this prople are just trying to make money whatever way they can make from local people.I will take this matter in notice to NHS as well as MHRA and let them know that how this people are playing wkth local people to make money .Ignore this pharmacy to deal with if you really have another options to go with.
June 2021 by Tom Lynam
Yo the old lady strikes again. Accused me of shoplifting a pack of rennies I bought at the cornershop and brought in to compare prices. When she realised she'd made a mistake, she didn't even apologise - I had to ASK her!!!!!Never going in here again. Hopefully this place will go under and Boots will put a store here.Btw the cornershop rennies were double the price.....lol
May 2021 by suby suby
The chemist is clean, efficient & well stocked. I can get everything I need. However there is a pharmacy assistant behind the counter, a mature English lady in her 60s probably, who needs to improve her customer service skills. She not friendly and at times is impolite. She can be gruff. She is knowledgeable but needs to cheer up a bit. Apart from that all the other staff are nice. Perhaps the pharmacy assistant should go on a customer service training course. This is my honest opinion.
September 2020 by Aarti Sawhney
Been visiting for yearsLovely lovely staff
January 2019 by Marge Sheridan
Excellent service.
