March 2024 by C 4
The most unhelpful employees with 0 customer service skills. The job of Customer Assistant to go above and beyond in their role. The standards at this store are low.
February 2024 by Jemma Birkbeck
The rudest staff I have ever experienced... I actually refused to buy anything because of them.They should be ashamed
February 2024 by Natasha Kent
Excellent service, polite and friendly
December 2023 by Riana T
Store manager was working at the healthcare counter and was not aware what products were available. Requested a pharmacy only medication and he showed me to the shop floor.
December 2023 by Daniel Chambers
Was left waiting for a member of staff to remove a security tag, then was asked to pay full price for the item even though it was 50% off. I showed them the 50% off tag on the shelf and they agreed it was discounted however they couldn't remove the security tag. I was embarrassed on their behalf. And left empty handed.
October 2023 by Renuka Patel
Thank you so much for your help manoj
August 2023 by Suraj Thapa Magar
Rude old man in counter, if you hate your customers then should bot be working in counter. Just fill up the stocks in shelves, do not need to interact with customers.
August 2023 by abdisalaam aden
The staff are helpful such as Mr Sing and sariv. I find overall coming their I don't have much problems although it can get busy. But the staff work hard to resolved that.
July 2023 by Kavita
Wonderful service by all the staff especially by Manoj whom has been serving our family for years! All the staff are always friendly and helpful, my 97 year old grandfather was a regular at this branch for his medication and toiletries before he sadly passed away 2 years ago and he spoke very highly of Manoj and the team and was treated with care and respect every time. My dad continues to visit this branch and is always impressed with the service :) Thank you Manoj and team for your outstanding customer service, keep up the great work!
June 2023 by petya ivanova
Fantastic service
April 2023 by Nsh Hsn
I normally always shop at boots, but this happend for the first time. I was testing out products which were testers on makeup section. This salesman named sanjay was telling me off for using testers to find my right shade. I'm sorry but how else would i find my right shade? usually when i go in westfield boots and there are makeup artist, when they tries out makeup on you they uses testers too, so what was the reason that he told me off? At the end i got wrong shade product.
April 2023 by deji john
Manoj always provides a fantastic service
November 2022 by Shila Shah
Service very slow. Lots of customers but only 1 staff service. Rest busy doing internal jobs. Surely, priority would be to serve customer first, so as soon you see customer you stop internal jobs to serve the customer & then go back to internal jobs.No flu jab for over 65. Why? There us mo shortage elsewhere. Knowing this one of the staff made an appointment for my mum who is over 65 years. My mum is elderly & took us sometime to get there to find that do not have flu jab for over 65 years. So ky question is why give an appointment. Staff require training.
November 2022 by Emily Gordon
It's my local and all enjoy shopping there nice staff
October 2022 by Chris Dorrell
Excellent staff at the pharmacy. Boots though need to be far more supportive of the staff.