Very poor customer service. No paperwork assistance for the elderly. Very rude and bad mannered staff
October 2023
Do not visit this branch. If I could give 0 star I would. They made my account dormant and when I went in with the paperwork to activate the account, the manager asked for £15 each for each account holder! Otherwise they would not activate the account. And told me I need to pay this only in cash!! What kind of bank has... read full comment
September 2023
Never dealt with such a useless bank before! Cannot get hold of anyone for over a week now. All calls for diverted to call center. No one answers or returns calls or responds to emails. Account Cards not issued when they should be. No wonder they are shutting down!
