9AM - 4:30PM
95 King St
Banks
“Fantastic service and very friendly staff. I had a great consultant who went out of his way to help me when I wanted to change banks and open saving accounts. I will be leaving the area soon and I hope the other branches are as good as this one.”
“Margarita at the Help & Advice desk was helpful, friendly and efficient. This is the second time I've been into this branch and both times service was excellent. I noticed they often have some challenging customers but they always remain calm and professional.”
9:30 AM - 4:30 PM
Kings Mall
Banks
“Great help from Naheeda at the Hammersmith branch. Went above and beyond to help out and tried to get my issue sorted even though she was not a business specialist.She took time to call back and update me which is not something I have experienced chasing this issue for months now.Great customer service- thank you!”
9:30AM - 3PM
36-37 King St
Banks
“I had to wait an hour to speak to someone. I was initially told just to go online but for what I needed I wanted to speak to a person - not everyone wants to do absolutely everything on the computer. Despite waiting an hour I was given brilliant advice by a very lovely lady.”
9:30AM - 3PM
75 King St
Banks
“Just to say if you ever need any help with your bank account and financial matters please see Sunil soni at the Hammersmith branch. He is very patient and helpful.”
“I want to thank Laura who helped me sort out a time sensitive transfer, despite some important information missing. It was stressful and she worked hard to figure out a solution where others might have given up. Much appreciated, top service!”