January 2024 by Muzha
A string of recent visits, all bad experiences. I suggest you keep your shop closed on Sundays as not providing all services and staying open is very misleading as we all have busy schedules and getting refused service very rudely everytime simply being a Sunday is not good. When asked why, the reasons given sounds more like an inconvenience caused by me. Today when I accidentally knocked the counter with my parcel the man threatened me with ?don?t play with me?. This is completely unacceptable and I would advise that you properly train all your staff on customer service especially the man working Sundays. I will go elsewhere next time.
December 2023 by Sim Simma
Quick and no nonsense service
December 2023 by James Fraser
Not been in here for sometime and now I know why, the staff haven?t got a clue what they are doing. I only want to send back a parcel via Amazon. She hadn?t a clue what to do.
November 2023 by Hamza Abid
Horrendous queues. Waiting in line to post a parcel looks like a line for free cash. Maybe not their fault it?s a tiny office but this is a review of my experience :-)
November 2023 by Jack Wilcox
The lady at the front of the shop was so rude told me because I have no eyebrows I can?t get a passport picture and told me to go somewhere else
July 2023 by Steve Hall
I have always had exemplary, professional service from the staff.
March 2023 by Mo Zayn Mum
I really like this post office . The stuff are profesional and never had problem with them . Never find queue and always they do nice job and good service
February 2023 by Schani Mti Eps Dfl
I really like this post office . The stuff are profesional and never had problem with them . Never find queue and always they do nice job and good service
February 2023 by Zayn Mum
I really like this post office . The stuff are profesional and never had problem with them . Never find queue and always they do nice job and good service
December 2022 by Shiva Shankar J
Best Post office in the area, manager Kumar and Subo are very efficient and helpful.
December 2022 by Mel DaArtiste
I appreciate the owner coming and asking for information on the incident...But no1. I've lived in Bedfont for 15+ years he's been there that long giving nothing but por service to the public.There is no training this individual can be given to make up for the years of bad service!Look at all the complaints!There is no investigation needed my situation is not unique... the negative reviews themslef should be enough for you to do something.However every one of them you dismiss, with patronising repetition.As long as you keep giving this person excuses your postoffice will continue to get bad reviews.At this point apologising in the manner which you have been doing to EVERYONE is a clear indication that you have NO INTENTION to rectify it.I Hope you realise and make the decision you need to make to better help your postoffices reputation and the better serve the public, who are behind your fellow colleagues on strike!!No.2 since the incident I have not gone back in, operating my business services somewhere else I have no intention of coming back into this post office.??
December 2022 by David Ross
Just been into the shop to buy a paper ,I said good morning no reply ,handed my money over and said thanks, no reply, gave me my change I said thank you, no reply, don't spend your money in these ignorant local shops let them go bust
December 2022 by Tsonus
It can get pretty busy, but I have always received good service at this PO.
December 2022 by Raquel Jesus
Today unfortunately went to buy something (stamps) and the staff was extremely stupid very disappointed with the service
November 2022 by Mel Da Artiste
FIND AN ALTERNATIVE:Do not Go into this Post Office if you want to do anything specific. fortunately it is not all of the staff but unfortunate for them there's one particular member in there that denies me service every time I go in there.Apparently he is NOTORIOUS in the area for the way he treats people.I came here to see reviews out of sheer curiosity only to find this confirmed!The other day was for an oystercard for my child, he wanted my ID, this is not the 1st oystercard I have had to process as I have 3 children! I have NEVER been asked for ID at anytime at THAT SAME POST OFFICE to process them!Either way it is NOT stipulated on the documentation you bring to be verified that you have to bring ID, not even by the school you get your application stamped from!I have had no problems with the other staff members however they can be slow to acknowledge you and can be rude.He denied me service, however I went to another post office in the area and got served no problem.I went straight back and complained, as it is not the 1st time I have been turned away by this individual for asanine reasons but being served perfectly fine elsewhere.All this man could do was shake his head an point to his computer screen (as if I could see it ) and whisper to his colleague in his own language!!He clearly didn't want to serve me in the 1st place otherwise he himself would have told me what type of ID TO BRING (residential or photo ID)Because as stated before NO requirement of ID is stipulated.He should not be there! He has been there for YEARS reluctant to work..refusing to serve and causing unnecessary inconvenience , he is giving his other colleagues and this post office a bad reputation via his actions and that is only made worse, by the excuses that they make for the appalling behaviour towards the customers over the Years!Neither, the integrity, patience, manners or quite frankly the brain capacity to be serving the public.
