“Didn't think I'd be reviewing an engraving business but I had one of, if not, the best customer service of my life. I spoke with an incredibly friendly guy called Tai who went completely above and beyond over the phone to help me and make my day. Then in person he was just as incredible and made a mundane process actually an enjoyable part of my day. Genuine fresh breath of air in the customer service industry.”
Shoe Repair
“Didn't think I'd be reviewing an engraving business but I had one of, if not, the best customer service of my life. I spoke with an incredibly friendly guy called Tai who went completely above and beyond over the phone to help me and make my day. Then in person he was just as incredible and made a mundane process actually an enjoyable part of my day. Genuine fresh breath of air in the customer service industry.”