Furniture Stores in Earlsfield and Wandsworth, Greater London

“I can’t say enough good things about Lauren at B&Q!

I needed to paint my flat but was completely unsure about how much paint I’d need, especially since I was using different types for the ceilings, coving, bathroom, kitchen, passage, bedroom, living room, doors, door frames, and skirting.

The thought of figuring it all out felt overwhelming, and I had been putting off making the call because I find these things super stressful.

But Lauren completely changed that experience for me.

From the moment she answered, she was incredibly patient, knowledgeable, and thorough.

She took the time to go through everything in detail, double-checked her calculations to ensure accuracy, and advised me precisely on what I needed—no more, no less.

What truly set her apart was her willingness to go the extra mile.

She didn’t just give me vague estimates; she actually walked to the paint section while on the phone with me to ensure she was giving me the best advice.

This level of customer service is practically unheard of these days.

Lauren’s bubbly personality, dedication, and genuine willingness to help turned a stressful task into an easy and pleasant experience.

She is an absolute asset to B&Q, and I really hope she gets the recognition she deserves. People like her make all the difference!”

“Excelent customer service from GARRY WHO SAW TO IT THAT THE ITEM WE WERE interested in was kept for us COLECTED and was served by DEZIL COULDNT JAVE BEEN MORE HELPFULL WL BE DEFO DOING BUSSINESS AGAIN A REAL PLEASURE thank you JOHN AND PATRICIA”

“Excellent shopping experience, the shop was well laid out and easy to manoeuvre. The manager Charlie was very helpful and friendly. We left with a lovely bed and dressing table and delivery the very next day was very smooth. Amazing choice of furniture we will be back very soon!”

“Tracy and Maureen are a dream. They have both individually helped me multiple times with different requirements and they always go above and beyond! Always a pleasure”