The bike service man was very unhelpful and rude (the guy with the bad leg). I spent £5k on two bikes there a few months ago and one of them had a problem on a recent holiday. So I took it in for them to check and he told me I had had plenty of time to book the bike in for service before my next trip and he would not accommodate... read full comment
October 2023
I had a great experience at Evans when I took my bike in for some repairs . I originally was meant for a silver service but Chris the mechanic was very helpful in recommending I had a few different bits of work done outside the classic service range. I followed his advice and now my bike looks and rides great - thanks!
October 2023
I must agree with the comments below. Both shop assistants I've met are pretty rude and stressed. That's my personal feeling. I asked something about shoes and he answered "not in this shop". Customer service needs to be improved;)