I spoke to Shamilah Mughal at the Chiswick Branch. She was extraordinarily helpful. And kind! To be honest, I won't go into details here, but she truly went above and beyond. This is the second time that staff at the Metro Bank have distinguished themselves. Thank you, Shamilah.
October 2023
Karan was so helpful in helping me resolve my issues with card fraud and setting up my new online banking. Very kind and patient and helped me resolve all my issues
October 2023
Very very good customer service. This’s no doubt a happy banking experience. Thanks to Fozia and whole branch staffs.