ATMs in Brompton and Chelsea, Greater London

“Big thank you to Mohammed today ! He is definition of exceptional customer care !! I came in stressed because my account had been blocked and the branch was closing. He calmed me down and re assured me that he will help me with this situation. And so he did :) ! He stayed with me 20 minutes past the time the bank had closed he really went out of his way honestly I really appreciate that. Thank you soo much for that and giving me a great rest of the day ! :)”

“Exceptional customer service from the staff, in particular Thomas M who displayed excellent agility and knowledge to prevent unauthorised payments leaving my account, and even kept the branch open later to secure my account! He managed to stop fraudulent activities and advised me on the next steps that I should take, Thank you!”