December 2023 by Amish Patel
Had to wait for staff to finish their conversation before being served. Ordered a drink and cake to take away. After ordering the cake, I noticed flies sitting on one of the slices. I asked for the only other remaining, highlighting my reasoning. The server will have also seen the flies sitting on the remaining piece, but still left it there for someone else to purchase. Now has me questioning the general cleanliness and hygiene of the branch.
November 2023 by Marcus van Breugel
Great coffee, pleasure to be there, very friendly staff, I feel like they want me to be there. Lovely location of shop. Bit untidy toilet sometimes. Very caring customer service by Sylvia this morning. Thank you, Costa.
August 2023 by Mastermind
Nice and chill Costa branch. Staff were nice and friendly.
June 2023 by Ellen Mcginley
The two lovely Demi and Emre had served use coffee with a smile at 18:28 - just two minutes before they close! Fantastic customer service making us feel welcome! Happy to be served by such lovely people
June 2023 by Rupert O'Brien
Variable experience. Sometimes friendly, sometimes cold reception. Depends who's working. Drink quality has become more and more inconsistentParking: Parking bays immediately outside that are guarded by an attendant on occasion.
June 2023 by Jane Haynes
Only had coffee. Lovely staff
May 2023 by Jackie AT
Good location, plenty of on street parking available, not too busy and seating wasn't a problem.
April 2023 by amy miles
The rudest members of staff I have ever encountered, poped in here earlier today and ordered some food and the member of staffed just looked at me grabbed the food I ordered and then pointed to the machine....I then politely said thank you and goodbye and still got ignored.
February 2023 by Andrew Conway
Faultless and great staff too ?
February 2023 by Manuela Tiago
I cannot rate food as I never eat at Costa.
October 2022 by Gunay Feltham
The cleanest toilets. Well done to the staff who regularly cleans the toilets. - other stores take note this is the Westmorland Costa store well done staff
October 2022 by Catherine Palmer
Good service, nice selection of food and drink
June 2022 by autumn leaves
Staff here really rude and unhelpful. Went on a Sunday afternoon after a lovely walk with a disabled friend. Asked the woman serving for a cup holder as the cups were hot for my disabled friend, she just said they don't have them, and only have the cardboard holders which might have sufficed had she offered them, which she didn't. I had to ask to take one, and she grumpily let me take one. This is not good service. A very rude and not enjoyable event.
June 2022 by Lavdim Behrami
Very nice Coffee Very friendly Service
June 2022 by Maddalena
Good coffee, cozy place and very nice staff.
