August 2023 by Marco Figueiredo
I placed my order online; I got a message telling me that it was ready to collect; I collected it without waiting. Service as expected.
June 2023 by silkworm
Typical awful diversity hire service. Awful rap playing out the stereo too loud. Huge queue of customers and the fella barely moving at a snails pace before dumping my good for collection on the desk and walking off before I could ask to purchase the thing I was holding. So sod it, walked out with my free adhesive, thanks Screwfix.
June 2023 by Martin Javor
The second visit within two weeks - on both occasions a different shop assistant but both were EXTREMELY bothered to do their job - lack of knowledge or interest to help - turn the screen and tell you ?to pick what you want.? The worst customer service I have ever experienced
June 2023 by DAVID CRAMER
All staff at main reception are extremely rudeMinimum cost of £20 plus VAT for a piece of glass 315x377mmNo customer service skillsLooks like they are doing you a favour by serving you
April 2023 by Vito Vitto
Was buying from Screwfix Brixton for many years now, newer had an issue, reliable service and friendly staff
April 2023 by lev g
They fixed a problem I was having screwing, now my project will be finished on time, Phew!
February 2023 by Mr Blues
Great staff, very helpful indeed!!!There is parking as its on an industrial estate but can get very busy.
January 2023 by Google user
Update: Probably the worst customer service I have ever experienced. I have asked for the managers in the past and they are also rude and all the staff have absolutely no sense of urgency. Use a different branch or Tool Station over the road is much better (still not great but a massive improvement).\\nSee image below, no staff on tills, I could hear some chatting around the corner and when I said hello, they said one second and continued to have their gossip (not realising I could hear) before coming to serve me.
January 2023 by Angus Livingstone
Twice sent incomplete orders through SPRINT knowingly. I?ve wasted an hour of my life sorting out their mess
November 2022 by Will Drake
Update: Probably the worst customer service I have ever experienced. I have asked for the managers in the past and they are also rude and all the staff have absolutely no sense of urgency. Use a different branch or Tool Station over the road is much better (still not great but a massive improvement).See image below, no staff on tills, I could hear some chatting around the corner and when I said hello, they said one second and continued to have their gossip (not realising I could hear) before coming to serve me.
November 2022 by Jon T
If you're after a screwfix this one is golden. Well stocked, helpful and friendly staff.The machines they use to sort out walk-in (or drive in) collections are a little slow, but they'll have your online collection ready for you in moments (just find what you want and order on your phone before you head out.)Not a great place for browsing, but that is sort of the main engine of their floor space model and id generally assume most people dont need or value this when buying trade and DIY supplies.They'll always let you check measurements and reliably have relevant details on the online product description.
November 2022 by Radoslaw Sadowski
Worst branch ever deal with. Didn?t aloud to collect my prefer by my employees also where very rude.Manager of this brunch is useless
October 2022 by Mariusz Idzik
I?m sorry to say that but now buying from that branch is a nightmare. Once after 2pm approx 10 customers in a shop and no staff to serve. And idea to remove a catalog it?s brilliant it takes much longer to use that screen with slow system ?. Only friendly staff is keeping that branch on a good level of service.
October 2022 by Denver flatpack jedi ?Randomkid-DSI? Thornton
While this is one of the more busy Screwfix in the country I think the staff try hard to get customers served as quickly as possible.Please be aware of the traffic warden which works on the industrial estate and could ticket you if you are not in a correct bay in under 60 seconds .
August 2022 by Andrew Smith
Excellent customer service from Rico. Really appreciate the time you spent helping us!
