They will find every reason to dodge real customer service, including gaslighting. CASE-29414721
August 2025
The customer service was poor They were giving out incorrect information and not complying with my customer rights.
July 2025
Had a fault on my John Lewis app been in touch with the customer service numerous times over 13 weeks with no progress. Only receive bland e mails nothing gets done. Customer service and complaints system a waste of time.
