“Visited this store for a daily shop and came accross some lovely M&S desserts. The lemon meringue cheesecake spheres are very good, but the chocolate and sea salt caramel cheesecake spheres were outstanding. You must try these. The shop itself is quite big and has a very good range of items.”
“I just wanted to shout out the kindness and quick thinking of Shanice (I believe that’s what her name tag said, only caught a quick glance), who was working till number 2 around 12 p.m. today. During the heatwave, I suddenly felt extremely faint while queueing, and Shanice came to the rescue without hesitation. She immediately found me a stool to sit on, brought me water, and kept checking on me until I started to feel better.
She handled the situation with so much care and calm, and honestly made all the difference. I’m so grateful and she deserves real recognition for going above and beyond. Thank you again, Shanice!”