February 2024 by Rabeya Khatun
One of the till staff charged me £10.00 sim card without my knowledge then she gives me a gift saying because I spent over certain amount so she's giving me free gift. Only when I went home I realised she charged me £10.00 extra. They are scaming people. ?
February 2024 by Peter Ingate
No longer stocks what I want
February 2024 by Ira Noviani
It cancelled my flu shot appointments twice without explanation. Very poor service.
December 2023 by Yasmin O
The till staff need to stop trying to sell so many products at the till and stop asking so many questions. It?s really frustrating when you just want to pay and leave. There?s always a long queue because they keep holding customers up at the till. I?d rather go to boots a few doors down.
December 2023 by Kay
Sarah is the most despicable excuse of an employee I have ever had the misfortune of encountering. If you are accustomed to luxury cosmetic shopping I suggest you avoid this store in case you are harassed and physically approached by an abysmal excuse of a member of staff. Shocking, disgusting and pathetic.
November 2023 by Shudu Gaan
Once I went to buy skincare products and cashier insisted me to buy a £10 SIM card saying it won't be a loss as I will have £10 worth of credit.I wasn't interested but felt forced into buying it.I wasn't able to use it and check the balance so I went to the shop later saying it wasn't working but they kept saying to wait for an 'expert' to help out. I was fed up and eventually wanted a refund but was told since it was activated , I couldn't do anything about it.It was a dodgy three sim which had no balance/credit on it despite me paying £10.A few months later my daughter goes to buy a moisturiser and she deals with the same thing.She said no and that she wasn't interested but later felt she had no say/option.She felt as if she was forced into buying the sim despite saying no multiple times.The cashier said she couldn't buy the product without purchasing the SIM card.Luckily my daughter told me and I found out it was the same scam I faced-she was able to get refunded for the sim and she showed me the cashier who talked to her.To no surprise this was the same cashier I encountered before-Nadia.She is extremely pushy and will guilt trip you into buying this Sim.I've read other reviews talking about a pushy south Asian cashier and I'm sure it's her.I believe three gave them faulty sims and now Superdrug are making a nice commission on it-waiting for the next customer to target.Once you buy this sim they'll offer you a tacky 'free' gift to possibly gain your trust into coming again-but force you to buy the sim.
November 2023 by Basil Jacob
Large selection of items often on discount for members ...very good place....
September 2023 by Narayana Moorthy
I just wanted to pay for my shopping and leave.The till staff kept pushing me to buy promotional items and sign up to a store loyalty card.They need to learn to take "NO" for an answer!I won't be shopping here ever again. Boots is only 1 minute down the road. They have much better customer service
September 2023 by M M
Terrible service, manager doesn?t seem to care about customer service!
September 2023 by Stellson Femi Pedro
Lots of products. Low on staff count to help
May 2023 by Nikhil T
Superdrug Store Review:Superdrug Store offers a wide range of products, catering to various personal care and beauty needs. The staff at Superdrug Store provides friendly and helpful customer service, making shopping a pleasant experience. Their website and mobile app are user-friendly, allowing customers to conveniently browse and purchase products online. With numerous store locations nationwide, Superdrug Store ensures accessibility for customers across the country. Competitive prices and frequent promotions make shopping at Superdrug Store a budget-friendly choice. However, some customers have reported issues with product availability, particularly for popular or in-demand items. Additionally, long queues and crowded stores during peak hours have been a source of inconvenience. While Superdrug Store offers a diverse selection of products, some customers have expressed a desire for expanded options in certain categories. Overall, Superdrug Store is a convenient destination for personal care and beauty products, offering affordability and attentive customer service.
May 2023 by mohammed abdullah
I go all most shopping he have so many offer this place best ?
May 2023 by Gaji
The assistant manager Khalidur was a great help and knowledgeable. Keep up the great work
May 2023 by Eunice Williams
Nice place, some good offers. Definitely going back.
April 2023 by Lisa Jones
Love this shop.Nice staff.Good range of products.
