Department Stores in Patchway, Gloucestershire

“Great shop but could do more organised. Such as kids clothes rack age in mind up so couldn't be bothered to look through whole 3 rather ks for 2-3 years old! As Ltd take up lots of my time”

“My deepest apologies again to the employee on the second floor who shortly delt with my nan today. She tries using her dementia diagnosis as an excuse for her bad manners unfortunately. You were so helpful in the short time you were helping us and I greatly appreciate your try. Hope this experience didn't affect you negatively and that you're feeling okay <3”

“Had some difficulty getting the right sizing of shirts but the 2 ladies that helped on my several visits were absolutely brilliant. Many thanks, much appreciated.”

“Liz at Chanel was amazing today she spotted my 4 year old daughter having a melt down and stepped in to help with a fantastic story about Elsa from Frozen buying make up….she sat the wee one in a make up chair and pretended to make her up. She even gave her a ribbon bracelet. Service above and beyond is what John Lewis is about and she is one of the best. That’s why we love this store!”