October 2023 by Joe Bloggs
Do not trust these, hired me a tool that was broken I took it back they didn't have another one so gave me a different one that wouldn't do the task required I was told I'd get the full £100 deposit back and wouldn't be charged for the tool hire however I have only been given £64 back, pack of liars, poor quality tools. USE SPEEDY TOOL HIRE INSTEAD THEY ARE VERY GOOD ?
October 2023 by Tom Samson
Ordered for a drum sander and edge sander kit to get floors done this weekend. Paid for delivery and waited in all Saturday to arrive. No contact from anyone. I get to 4pm and think I should ring them to see what's going on only to find they all clock off at 12 on a Saturday and don't reopen till Monday. This was my only weekend free for 6 weeks to get this work done, so not only have I wasted a day waiting in, I now can't complete the job for 6 weeks. Fuming. Triple checked the order details and all good my end. How can you forget about an entire order? Avoid at all costs if you care about your order being delivered when you ask for it.
July 2021 by Suleman ibn Moosa
Go to Ermin Plant hire instead!I usually do not write negative reviews, however, I have been treated with such neglect that this just has to be done!All begins with appalling customer service, unfriendly and to push this review straight off the cliff; "you can have several conversations over the phone discussing orders and when you turn up at the depot be told completely contradictory information!" I called the depot to complain and he slammed the phone down on me! I don't understand why they have behaved like this.On site parking availableEasy to get to
July 2021 by Dan Ireland
Never really had a problem till now with brandon, but when i requested a mixer to be delivered on the friday and comes on the tuesday before having to pay extra when not needed, only needed it for a week and had to pay for 2. Completely unnecessary.
July 2021 by Hayley clayton
It was a little slow, but we're polite and ensured everything was provided including PPE!!
July 2021 by Danny Evans
Great team and service, pleasure to work with!
July 2021 by Ben Smith
Good quick service with professional staff
March 2021 by David Cook
Excellent service and a wide range of equipment for hire. If you?re in or close to Gloucester, look no further for your hiring requirements!
May 2019 by nathan davis
Great service and great knowledge of equipment
January 2019 by Andrew Payne
Great service
December 2017 by Luke Hale
Best place for tool hire in Gloucester
June 2017 by Rachel James
Absolute rubbish company do NOT use have used Ermin Plant hire numerous times never had a problem this is the first and last time I use them. Was told I would get digger for 12.30 today important job to get done - heard nothing rang at 1 was told I would get no later than 2.30 and then I've been told it's still an hour or more away. Customer service experience awful and now job won't get done so that bill will be passed onto Brandon tool hire! Do not use!
May 2017 by Alistair Robinson
Waiting for someone to answer the phone with a helpful answer would of been nice
