absolutely sick of one staff members attitude. Ginger lady is incredibly rude to all customers, including the OAPs in front of us in line. Constantly refuses to give people their money without a card even though she’s been told multiple times by head office that they are entitled to use their books. Head office has given... read full comment
September 2023
I recently switched my current account to this branch and I can honestly say it's the best I've ever banked with.I have had a few queries, and managed to lock myself out of my account.Every member of staff there has been friendly, attentive and helpful, and resolved all issues...plus they're open until 5pm on weekdays!
April 2023
Always found the staff at the TSB Cheltenham really friendly and helpful. Compared to Lloyd's their customer care service is fantastic. Had a problem with my Internet banking today and went in...Lisa Andrews was amazing ..thank you ?
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