March 2024 by Denise Saunders
What has happened in this shop ? I popped in twice last week. Said hi to a young man who totally blanked me and on the 2nd I went through door and said hi to a woman of whom I think is a manager. She totally looked through me and walked off. I asked about an item that was on a dummy. I was asked to come back in 2 days. She basically was too idle to take dress off dummy. Shame as there are two other ladies who are helpful in there. Their loss. Will donate elsewhere now.
October 2023 by David Patterson
Friendly
January 2023 by Amy Monk
If I could leave 0 stars then I would. Embarrassingly poor customer service for charitable shop. Today I dropped off a large bag of clothes as I saw it was connected to New Look and we could get a 15% off voucher. I asked what I can only assume the Manager, who spoke to me disgustingly saying she hasn't got them. I really think if this was the manager, she should rethink how she speaks to her customers because it is very poor and you should know better.Regardless of the voucher I wanted to drop the clothes off to charity, especially Havens as it?s one that is close to me. If It says online that the shop offers a specific service, then you should be expected to be asked the question and maybe have a polite response for your customers instead of a sarcastic, rude attitude. If it was any other shop I would not of transacted there and left my charity items however due to it being a Havens shop I did.
October 2020 by veronica cheese
Good clean charity shop, also sells some new goods, including a very reasonably priced range of new handbags. Their windows are always well-dressed and attractive. There are some very good items of clothing to browse through, and what better charity to support - children's hospices.
October 2020 by Jane Nolan
Lovely selection of clothes. Reasonably priced. Staff are really helpful too.
October 2019 by Anum Abulkassim
Best Charity shop. I love the way they display there items. Keep it up
October 2019 by Franki Oxlade
Wonderfully caring staff, not only to the patients but to the family as well
