March 2024 by Den West
really dreadful boilers broken has been for weeks. no black coffee.
February 2024 by Tracey Laidlaw
Hot chocolate weak and no taste..scimping on the chocolate had much nicer in other
February 2024 by Steve Crussell
Good coffees quickly served. Pup cups especially appreciated.
February 2024 by Simon Styles
It's
January 2024 by Dave Rasch
So this Costa has a captive audience being right in the main reception area of Southend Hospital.Coffee and toasties were fine as you'd expect.The system itself seems very awkward,not knowing where to stand for so many people waiting and tutting.Staff seemed over worked and perhaps stretched too,but we're working extremely hard whilst dealing with vast numbers.Perhaps a ticket should be given to customers upon ordering and seating offered whilst waiting would perhaps be a consideration.All in all brand as you'd expect,waiting times in keeping with a busy hospital.
January 2024 by Jonnathon O'Brien
Good cup of coffee :)
October 2023 by Marioara Rotariu
Very disappointed, the staff ignores the customers ,patients ... they sit with their backs, talk and laugh instead of serving customers and the staff who are on break and waste time in the queue.The service must be fast and professional.
July 2023 by Ian
The only downside is that on times that I visited there was only one member of staff this was before 08.00 in the morning, the staff are brilliant even when under pressure
June 2023 by Sarah Hayes
The service is shocking and so slow the tables were filthy and the floor was so dirty
May 2023 by Connor Sach
Lovely cappuccino, but sausage roll was at burning temperature leaving blisters in my mouth.Probably don?t help I?m a greedy little piggy.
April 2023 by Rosie
Amazing customer service! 5/5!
March 2023 by John Witchell
Cake selection is good. Costa coffee is good. A coffee shop in a hospital is never going to have a vibrant atmosphere!
March 2023 by Dave Johns
Fancied a cappuccino with an extra shot. It wasn't until I went to take a sip and realised that half the cup was froth. Hugely disappointed but I didn't complain due to the huge queue and they appeared to be understaffed.
March 2023 by nickbJ4774DJ
I got a coffee in my own travel cup and was very pleased with the service. The young lady noticed I brought my cup to use. The staff were good
March 2023 by pamela mcmillan
Costa in Southend Hospital. Love the coffee. Not tried the food. Seating ok. Staff friendly and very helpful.Parking: The car park in Southend Hospital is notorious for limited parking during the day. Best time for appointments is first thing in the morning so that you can find a parking spot. Watch out for car park payment machines. I went today (11.2.23) and one machine on ground floor main entrance was out of order. The other wasn't accepting card payments. Luckily, there is a fee free cash machine in the WHSmith shop on ground floor.Wheelchair accessibility: No stairs, wide doorways with automatic doors.
