December 2023 by Philip Kendell
Had everything in stock I wanted and quick check out.
August 2023 by Elizabeth MacLean
Very helpful staff. Thank you *****
April 2023 by Rob Gaymer
Worst customer service, never acknowledge you while you wait at the front desk. Deliveries never get delivered I have to go pick them up.
April 2023 by Mark T
Makro has fot progressively more expensive more than supermarkets
April 2023 by K L
Really gone downhill the last few years, poor customer service and most the staff don't seem to want to be there or have an interest in helping customers.
December 2022 by Steve Dowding
It had what I wanted. Large selection of goods for businesses.
April 2022 by Razvan Boca
Staff ready to help and not busy at anytime
March 2022 by Rob Walster
The store has has deteriorated in.the amount of goods stocked over the last 3 years . Benefits of being a Gold Card Member have been eroded to the point of non existant.The vast majority of staff fall over backwards to assist customers.
March 2022 by Nigel Lewis
Not what it used to be. No fresh fish, no electricals, half the floor size it used to be, no Argentina beef etc....., in summary a lot smaller range with fewer options.
October 2021 by joanne annesley
Good range and competitive prices with helpful staff.
August 2021 by Doina Crancher
Macro used to offer a great delivery service and if there was a problem and you phoned, they'd deal with it politely and efficiently, it was excellent service. Unfortunately now you can't phone them directly, you speak with somebody who says the Rayleigh branch will call you back, but they don't. Things are supposed to improve with technology, not go backwards, get your act together, it's the customer service industry!
July 2021 by GBCA Manager
My online business account was moved from Booker (Chelmsford Branch), where the service and deliveries were excellent, to Makro (Rayleigh Branch) and since then I have had nothing but problems. Out of the blue my online ordering for delivery stopped last week but I can go in store and pick the items myself and then they will deliver. Make sense of that if you can! No one calls you back and when they do they don't really know what's going on. I will start shopping elsewhere for my business. AWFUL!!!
July 2021 by Peter Sedge
Large cash and carry site with good variety of items for most business needs.
March 2021 by Sean Ghent
Great range of products and Affordable prices with friendly and helpful staff.
January 2021 by John Woodward
Called in for some Christmas drinks and food DRINK FORGET IT Bells whiskey £25 - Asda £16 Bailey cream £8 dearer in Makro so walked out thanks
