Came in to open a bank account for my newborn son. There were two female staff members standing around, one asked how they could help, I explained - she told me to go online to open the account. She did not offer to open the account for me nor did she offer me an appointment. If there are staff in the bank, why don't... read full comment
November 2023
Needs more machines to pay in cheques and cash. Friendly helpful staff
August 2023
Was told online to pass by to open a simple current account. Came to this branch and the only person taking appointments is fully booked and no appointments flexibility for the whole week. Online the website gives an error.The fun part is that the branch was completely empty without customers and they were “busy”.At... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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