Absolutely bad. I asked politely if there are any cash registers as I wanted to pay with cash. There was no queue. It wasn’t busy at all, and the cash register was right there she said no. Only self check out by card. Left the stuff and left . Very bad service.
July 2025
All i can do is echo other peoples thoughts and reviews about the staff being rude and unprofessional.
far from helpful and treat you like your lucky to be in their, its bloody zara for go sake not Harrods.
One can only hope that management read these reviews, however i doubt it
July 2025
Rude and unprofessional staff at Zara, Lakeside. It feels like staff are selected based on how rude they can be — the ruder, the better. Every time I return an online order in-store, I’m met with rude looks and sarcastic comments like “You think the refund will be faster this way?” — seriously? Why should... read full comment
