Really poor customer service today at your store in Lakeside. My wife just wanted to return an item bought online which was sent on the wrong color and wrong size by H&M . We inquired about returning it and getting a refund but one employee didn't seem to know how to do it , thereafter possibly a manager came and informed... read full comment
August 2025
I’m writing to express my disappointment regarding the service I received today at your Lakeside store.
I visited the store to return some items I had purchased online. Unfortunately, the overall experience was extremely frustrating. The queue at the tills was very long, and despite having multiple staff members... read full comment