Staff is not professional at all. Took more than 30 minutes to upgrade a simple plan. On another occasion, 2 staff members made me wait when I was there to drop my router. Its a 30 second job which they made into a 5 minute task. Staff members were watching something on their computer screen.
May 2023
Absolutely brilliant service in store we has issues with the Vodafone chatbots , number transfers , multiple accounts . caroline couldn’t be more helpful and sorted it all out. Really impressed .
April 2023
Great customer service, helped me get the best deal available and staff was Impeccable, thanks again to the team in Vodafone Chelmsford. Over the moon with my new device and unlimited plan!
Visit us in 23 High Street Chelmsford and browse our deals on mobile phones, tablets and laptops, home broadband, and SIM only deals for personal and business use. Through our award-winning network you’ll get 24/7 customer service and exciting rewards through our VeryMe loyalty scheme. You can benefit from our flexible EVO plans and you could save up to £380 a year by moving your family’s broadband and phone plans to us through Vodafone Together.
We also have deals just for businesses. For business advice and information on our business-only products, like Vodafone Pulse Connect, visit us in store to speak with your local Vodafone business advisor.
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