I applaud you. Thank you so much for such wonderful customer service. Polite, professional and above all so helpful and kind. Not only did you resolve the problem with my sons watch, but you also gave me a partial refund, of which was totally unexpected . You also Reset my guarantee, and made sure that the new watch was... read full comment
December 2023
Shop supervisor refused to honour a National newspaper £10 off voucher when trying to spend over £100. Refused to give a reason or her name and was just plain rude. Def no Christmas spirit in that lady ?♂️.
You’ll find H.Samuel in Chelmsford city centre, on the corner of Tindal Street and the High Street, opposite Schuh. The nearest parking to us is the Bond Street underground car park, or the High Chelmer multi-storey, both just a short walk away. In-store, you’ll find an impressive selection of ladies and gents watches and smartwatches from top brands including Casio, Hugo Boss and Garmin. We also have a wide range of stylish jewellery for every occasion, as well as dazzling diamond collections from top brands such as Forever Diamond, Emmy London and Enchanted Disney. Our Perfect Piercing studio is your one-stop shop to create your dream ear stack. Buy a pair of piercing earrings and get your ears pierced in our Chelmsford store for free.
Other Information
Products and services: Repairs / Alterations, Watches, Valuation Service, Earrings