Reading some reviews makes the shop sound like a disaster zone. I went into the shop 3 times, and this was certainly not the case. Indeed, I ended up seeking a PAC code as I was leaving Vodafone for EE, who had a contract that better suited my requirements. On each occasion, the shop was not busy, and the staff could... read full comment
May 2025
I wasn't impressed. During the order, the adviser complained that his computer kept crashing, and said the account, then the contract, took a long time to load. I was there for so long, I almost gave up. He turned his back on me to chat to people behind him. He looked at me as if I was silly when I asked a question. When... read full comment
March 2025
The manager (I think) at the Braintree store has a major attitude problem and spoke down to me on both visits. I asked him if he had a problem with me and rather than diffusing the situation decided to argue back and tell me that I ignored him on my first visit when he said hello - so clearly he did have a problem with... read full comment
Visit us in 28 George Yard Braintree to speak to one of our in Store team, or call our Customer service team on 0333 304 0191, when in store you can browse our deals on mobile phones, tablets and laptops, home broadband, and SIM only deals for personal and business use. Through our award-winning network you’ll get 24/7 customer service and exciting rewards through our VeryMe loyalty scheme.
