December 2022 by Kirk Randall
Tried to return an item bought online which had been incorrectly advertised, Woman at the store was condescending and made me feel unwelcome
September 2022 by David March
Nice shop and staff, good choice of products. Good offers on their products.Just note that if you are looking for any fragrance with an ozone smell/ note they don't offer this.
April 2022 by Mrs. Mariane Costa
Amore Mio Come Ti Amo.I love to buy my perfumes at The Fragrance Shop. I always do. Some days you can be amazed at the offers. The service/ girls are always kind helpful, friendly and charming.Although online shopping gives all the facilities, good service and sometimes better prices.I'm a fashioned old customer and I still enjoy shopping at the shop right.I truly love to look at the shops, visiting them, even though there is no need to buy anything. And yet, I always find something to my model gusto.Let's be honest the High Streets and SHOPPING centres needed massively our support. What is gonna happen if there are no shopping centres and that lovely high street to visit.?
April 2022 by Maureen Horne
Wanted Channel number 5, they didn't have it & couldn't order it for me. Went over to Boots where I bought it and it was £4 cheaper than the fragrance shop quoted.
February 2022 by Lynne Duddell
Very helpful lady on dutyKnew what a wanted & had it in stock. Very reasonable price
October 2021 by Tracey Bradby
Always served with a smile and helpful with all my needs. This occasion, I was served by Corrine. An asset to the store. Thank you
October 2021 by Younis Abdulla
Lovely friendly staff but their stock isn't spectacular better off using their online site to make any orders
October 2021 by Suzanne Heath
Polite staff
December 2020 by Laura Chase
Had the scents i wanted for my teen. Reasonable prices. Friendly staff.
December 2020 by Sparks J
Lovely ladies serving in there
December 2020 by Im Mcall
Very helpful and polite
October 2020 by Helen Webb
Great Service will order in if not in store
October 2020 by Chris Butler
Helpful assistant
June 2019 by Steve Kibble
Always very helpful, friendly and smiling, great little shop.
March 2019 by Marion Biscoe
If your not sure of the scent for you the ladies at Basildon will help & advice you same goes if your choosing a perfume for a gift always ready to help l found
