Tried to return an item bought online which had been incorrectly advertised, Woman at the store was condescending and made me feel unwelcome
September 2022
Nice shop and staff, good choice of products. Good offers on their products.Just note that if you are looking for any fragrance with an ozone smell/ note they don't offer this.
April 2022
Amore Mio Come Ti Amo.I love to buy my perfumes at The Fragrance Shop. I always do. Some days you can be amazed at the offers. The service/ girls are always kind helpful, friendly and charming.Although online shopping gives all the facilities, good service and sometimes better prices.I'm a fashioned old customer and I still... read full comment
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.