March 2024 by Tony
I see a lot of 5 star reviews are from when people just sign into a new property with them, they?ll be charming and prompt with replies when they?re also taking your money, wait until you have to deal with them when your tenancy is over and it?ll be hell.
March 2024 by Claudia Sipos Sipos
I don't recommend Abbots Basildon ,we will never make the same mistake again. They never answer to out emails/phone call ,not helpful at all ,we are trying to acces the deposit and no one is helping us .
March 2024 by Mary N
Great experience renting a new property with Abbotts.Reece was very helpful throughout the whole process and answered any questions we had right away.I would definitely recommend renting through them!
February 2024 by Osaze Omoanreghan
Just got my apartment through Reece at Abbot's and it did not take long at all. I?m so happy to have my very first apartment through Abbots. They are simply the best with splendid people like Reece. ???
December 2023 by AnthonyM
Outstanding service from Dionne Smith at Abbotts. As a first-time buyer, Dionne guided me through the process and kept me aware of what to expect at all times. She is diligent and dedicated to her clients; furthermore, she is very proficient in handling anything that may be unexpected.I would recommend Dionne to anyone who needs a broker.Dec 23: I use Abbotts letting services and continue to be impressed with their services. They have managed my property with care. Chris Mitchell is dedicated and provides valuable support at all times.
September 2023 by A
great when you want to pay a depoist then be messed around,tried to rent an apartment with no working electricity! then tried to guilt trip me and pressure me to sign. seriously AVOID
July 2023 by prince omotosho
Fantastic and excellent customer service. One of the best house agents. I will recommend them any day any time. All the staffs are awesome ? but Recee osler in particular Nice and humble Man.
June 2023 by Rotimi Ajasa
Abbotts Letting is great with lovely staff. Reece is such a wonderful personnel and deliver within a short time.
January 2023 by michael molloy
I rented out my 1 bed apartment with Abbotts great service start to finish - especially from Amy
December 2022 by James O'Neill
On the whole, Abbotts were good. They valued the property. Marketed the property really well including listening to advice to make changes.The property went under offer within first week or so of being on the market. After that, the agent worked with me in conjunction with the solicitors. Helped to chase them up if ever they were behind. This was useful as there were stages in the process when this was occurring.There were tines when they maybe put too much pressure on legal team without giving them time to act.The property belonged to my late mother; it was my responsibility as the executor to obtain probate in order this sale to complete. As the probate application was taking a long time, I was asked if I would be happy to rent out the property to the buyer until the sale completed. This is actually illegal and I'd encourage agents to know the law.There were also points in the process (,including towards the end) where the agent was suggesting that the buyer was threatening to drop out. This helps no one and seems to be a tactic that agents used to speed up a process. However, in reality, it only affects people's mental health. Especially as I was not the person delaying the process. I'd encourage the agent to think about this when working with other sellers. Unless it is a reality,, its not a hood idea to use this.However, as I said at the beginning, overall, I am happy with the service they provided and I would use them again in the future.
December 2022 by Angela 96
The whole team was amazing. Especially Dean. Excellent customer service. He was calling/ emailing us immediately after any updates. We got the keys for our first home and we are more than thankful to the whole team.
November 2022 by Katon Speed
Visited Abbotts few months ago around mid second quarter and came across the Dean Starkey who took the time and actually listened to what we were looking for. Didn't judge, honest from the beginning.Every property he showed us ticked the basic requirements we had asked for.Even though we went for a property not in the location we began our search in, Dean was nothing but an absolute gem.He is honest, patient and remarkable customer service skills.Be honest with him and he will find you properties you are looking for.Of all the agencies I've used, Dean from Abbotts stand out. From the beginning till date, he has been professional, no BS, no sugar coating, time wasting. That's what I asked for and he did not disappoint one bit.Even though we ended up making an offer elsewhere (mainly to do with location) we decided to use Dean's recommended surveyor.We know who we will go to when it's time to sell.It's the people who work there make the brand and Dean upholds those values.
November 2022 by Sol A
I must admit the process was smooth sailing, the team were great with communication and their professionalism without fail. I have to give credit to Tilly for her hard work and dedication in making everything as simple as. Thumbs up for Abbots
October 2022 by A Bowers
Thank you to Chris Mtchell and team for the communication and success on our new home also Amy for the viewings and helphighly commended team well done allAlan & Sarah
October 2022 by Stephen
Chris & Amy have just been a pleasure to deal with from the start. They just have a real special touch about the way they work! Would highly recommend them to anyone! Thanks again guys!
