One word - Rude. Literally no forward facing Customer Service, asked for advice on a simple matter to which the reply was 'no idea'. No idea? No eye contact, no referral to the pharmacist, no recognition as being a paying customer. Shocking.
July 2023
Terrible chemist. Staff are rude and unhelpful. So many staff standing around but not willing to assist with helping people. This chemist does not work on customer service just demand. Wish I could go back to Boots they were so nice, helpful and polite.Why do I need to waste time on emails. A lot of the staff have... read full comment
July 2023
I have lived in Stone Cross since April 2021. I won't go into details, only before I came here I moved through many health authorities. Not one of the surgeries and adjacent pharmacists managed to be able to communicate and manage my repeat prescriptions.The same problem occurred at Stone Cross. Eventually, through frustration,... read full comment
