September 2023 by J L
I had a great customer service experience in this branch in particular (Hove BN3 3YE). I've been served by a member of the staff called Oli in many different occasions and I am surprised about how assertive, diligent, approachable and polite he is. He seems to have great knowledge of the stuff which is very important and he listens.Overall the shop looks tidy and well organised.This is a complete different experience from the one I had in the Western Road branch, where 2 members of the staff showed me blatant disregard and aloofness when I was asking help to order a specific book. For that reason; I do not shop at Western Rd branch anymore.Thank you Hove branch ?
July 2023 by Ignacio Benito
Good library, with lots of books available. My sole problem was the fact that I asked for a book tht they had in stock and still they couldn't find it in the shelfs.
July 2023 by James Gripper
It sells books. Not the biggest Waterstones I have been in, but, it does have a great selections is a decent book shop.
March 2023 by Kosma bjj
I loved it. A kind staff and a massive variety of books??????
January 2023 by Sussex Bobby
Range of books good and service very helpful. Only issue is that most paperbacks are 9.99 and you don't get a Waterstones stamp on their card unless you spend £10, needs looking at.
January 2023 by Ann Rose
Polite,helful staff. Great selection of books. Smaller than Brighton shop, but good to have locally.
January 2023 by VALERIE IMPETT
Smaller than the store in Brighton but a welcome addition to the shops in George Street.
December 2022 by Jonathan Morris
Very good bookshop with cafe opposite the clock tower in Brighton.
November 2022 by Peter Colbourne
Always a pleasure to spend time in a branch of Waterstones!
October 2022 by V W
Great store and fantastic service - the lovely guy working there kindly went and got me a chair when I needed to sit down. Five stars!
October 2022 by Bill Cotter Bill Cotter
Very friendly and helpful lady served me, sorry I didn't get her name for this review. Will definitely use this shop again.
October 2022 by Vicky W
Great store and fantastic service - the lovely guy working there kindly went and got me a chair when I needed to sit down. Five stars!
September 2022 by NL W Sunny ES
Small but a very nice place to look around, not just books they got cards, stationery and gifts.
June 2022 by Tom Ewing
Friendly staff and a lovely shop.
May 2022 by Lucy O'Donovan
Small branch but really lovely staff and a great selection
