December 2023 by divina caboni
Incompetent staff, they are thief in online orders! Beware of this scammers
September 2023 by francesp990
Staff in the Woodbridge store are very badly trained didn?t know what a TOTUM student card was as a result I was rude to the staff member. The staff in the shop are very thick has no brains and music was on when shopping not good for someone who has autism
August 2023 by Emma Rodzik
The layout is confusing and badly designed. Every time I visit there are at least 3 or 4 of those large cages full of supplies blocking the aisles (you would struggle to get round the store with a buggy or in a wheelchair).Staff are always stacking the shelves in the way of customers but mainly just chatting and seem oblivious. On a few occasions they?ve acted like the customer is the inconvenience or just invisible to them- they aren?t actively rude just seem to have no sense of how a well organised store should run.The self service tills are often closed for some reason.
July 2023 by Standa Cermak
Good for quick shopping, self-service checkout.
May 2023 by John Hattersley
Slow, miserable service. All staff etc, to concerned with stocking shelves, than customer attention!!!
April 2023 by Richard Garratt
If I could give zero stars I would. The lady who I assume is the manager is usually always rolling a cigarette, standing outside the front of the shop smoking a cigarette, or arguing and shouting at the other staff. Not a great experience had in my c.50 visits over the last year or so.
January 2023 by Number Hunter (Numberhunter)
Whilst people moan for their one off experiences, I am a well seasoned reviewer and wanted to take a moment to say a thank you and well done to the Church Road Coop staff.My partner, daughter and I have been living close by for 7 years now and am always happy with the service and staff there. Nicky (not sure of the spelling) the manager is always friendly and professional. In all the years I have been she always has a smile, never a bad word to say, is fair and an expert at dealing with all the locals.I arrived at 1 minute before closing and she let me in to grab some bread and porridge (not that she new that).Thank you Nicky, your too kind!Shaun
January 2023 by Shaun Hunter (numberhunter)
Whilst people moan for their one off experiences, I am a well seasoned reviewer and wanted to take a moment to say a thank you and well done to the Church Road Coop staff.My partner, daughter and I have been living close by for 7 years now and am always happy with the service and staff there. Nicky (not sure of the spelling) the manager is always friendly and professional. In all the years I have been she always has a smile, never a bad word to say, is fair and an expert at dealing with all the locals.I arrived at 1 minute before closing and she let me in to grab some bread and porridge (not that she new that).Thank you Nicky, your too kind!Shaun
December 2022 by Darren Wilson
I Paid DPD to drop off two small parcels at the Church Road shop. I went to the shop to deposit the parcels and was refused the drop off service by the clearly unbothered manager because, according to her, there was not enough room to put the parcels. I could see a good amount of room to place these two very small (50cm long/14cm wide) parcels. The manager in charge was about as dismissive as one can be and clearly didn't care at all about the predicament this put me in, having paid for the drop off service and being unable to return to the store the next day, as I explained.This is truly terrible customer service, and I can see is clearly a result of a complete lack of planning as to Coop handle more than a dozen or so parcels at your drop off point. Thanks for wasting my time and money, I won?t be back, and I will be steering others away from this ridiculous service.Now go and plan your space for DPD drop offs an train your management on how to think about customer service from the customer point of view.
November 2022 by Sue Wheeler
I've never had any issues with the staff ..they are always helpful and friendly..
October 2022 by David Breden
It's local, friendly staff and opens at 7am which is great as I'm starving
July 2022 by Jack Walser
I hate this coop with every fibre of my being. Get rid and get a nice teccys express
May 2022 by Sun_ Skipper
- Bad food quality- Bad range of options generally. Specifically ready meals, meat and ingredidents.- Always stacking shelves in a tiny shop so difficult to navigate.- Usually a lot of items out of stock+ Staff are very friendly and professional and I have no complaints.However, I am now actively avoiding this Coop.
May 2022 by Richie Leonard
I actually cannot believe how much the Coop have put the food they sell up in cost. Particularly this branch. Some of the prices are beyond the increases of other supermarkets. I'd say as an average coop have put almost everything in this shop by 30%. For that, I will no longer go there again, that and the fact they have not updated the food they sell from there in nearly 5 years. Worst coop ever.
May 2022 by Jonny Heather
- Bad food quality- Bad range of options generally. Specifically ready meals, meat and ingredidents.- Always stacking shelves in a tiny shop so difficult to navigate.- Usually a lot of items out of stock+ Staff are very friendly and professional and I have no complaints.However, I am now actively avoiding this Coop.
