9AM - 8PM
4“Went in today couldn't find what I was after the girl lead me straight to it. Unlike many other stores who just can't be bothered to look. Good product knowledge as well”
“Great staff with excellent customer service skills. Huge selection of wallpapers, but sadly, 3 figures sums before the decimal point on lots of the wallpapers per roll. It's a very expensive place to shop unless you want paint.”
9AM - 8PM
1-3 Marshall Rd“Shout out to Robin/Robyn for the excellent Customer Service in the Eastbourne store. Very helpful, nothing was too much trouble and all this with a smile on her face despite the mad amount of people in the store. A real credit to the company.”
9AM - 5:30PM
Arndale Centre“Great selection of cards and birthday accessories.
Budget friendly but high quality.
Gift bags for all occasions and ages, large range of gift wrap.
Everything you need you'll find and you'll leave with change.”
8AM - 5:30PM
2 Firle Rd“Superb shop. The information I was given on the phone when I called to check the availability of a part made me check what I was doing and saved me a big problem by rechecking what was there. Then, when in the shop, they really looked at the detail of what I needed to do, explained the possible pitfalls, and supplied all the right bits. Can't thank them enough. Job done.”
“Fantastic customer service from Justin in the Kitchen/bathroom section. We cannot overstate how helpful & professional he was, such a pleasant experience. Thanks.”
“Desperate to get my bathroom ordered for delivery,spoke to Joe on Tuesday,ordered parts and he said all parts ( bath sink toilet etc) would be with me 4 days later!!
It was delivered 9 am Friday as promised.
Thank you Joe & S P S.”
9AM - 5:30PM
17 Cornfield Road“I took a faulty airfryer to the Eastbourne, East Sussex store. The staff were friendly and efficient in dealing with the problem and quickly swapped it for a new airfryer, a member of staff also carried the airfryer to my car for me. Thank you for making it a pleasant experience.”
“I think this is the best paint shop ever. I have been a customer for over 20 years and they have always given me good service, and they deliver the paint to your door. Excellent!”
10AM - 6PM
5“I was served by Ade who spent time discussing what would meet my needs in a mattress. I was not hurried in my decision, and encouraged to take my time to try out the mattresses that were suitable for me. Ade was very knowledgeable and patient. In fact all the staff I met were friendly, and jovial. Thank you”
“Excellent attention to my order..
As a mature woman I knew what I wanted but wasnt sure..gave a description and the woman knew..i then returned to by click and collect light bulbs and a wood shredder..again excellent service and the heavier item was carried to my car without my even asking..we need more of this from other stores in this world”
8AM - 8:30PM
83 Station Rd“The pictures speak louder than anything I could write!. My family is delighted with the results, but more importantly by our journey; after all it is a major investment and it needs to be in safe hands.Andy is meticulous, his advise, suggestions and attention to detail come from a solid understanding of the trade. We enjoyed the development of ideas, the design process and nothing was too much trouble in getting it right. He came to our home to review the design with us, he has a small home showroom area to review materials, which he allowed us to take home to consider.Installation was smooth, with other trades called in for electrics and quartz installation (Sussex Stone). Andy does the kitchen and appliance installation himself and coordinates the other trades. It needs to be right, so any installation issues were pragmatically and innovatively resolved.I was so close to going down the Wren Kitchens route, but Andy came across as a fair and considerate individual, so we took the plunge and haven't regretted a moment. Financially, the costs were comparable to what was quoted by Wren, but we got painted solid ash wood doors, Eggar cabinets to our choice of finish, Blum hinges, Haeberle lighting and so much more when compared to an MDF wrapped door and plain white cabinets proposed from Wren's Infinity plus range. (The Wren designer were great, so not all bad, but Andy's solutions just hit the mark).Thank you Andy.Services: Tile work installation”
9AM - 5PM
40 Grove Rd9:30 AM - 8 PM
Lottbridge Drove“My wife and I purchased 4 rugs from the Eastbourne store. The rugs are of excellent quality, good value for money and we were able to chose different colours to suit our rooms.Rob was very helpful and provided us with useful information about all the rug choices available. However, at no time did we feel pressured into buying anything and this made us feel really comfortable.We will certainly use the Eastbourne store again and would recommend it to our family and friends.”
“We purchased a bathroom sink and cupboard a few months ago and were very impressed with the cost and the fitment team of Niel so much so that we have just had a new walk-in shower etc installed and again very good cost. Neil the fitment expert again did the installment and all I can say is if you want the best high standard then use the shop and Neil. Neil really takes great pride in his work and everyone who has seen the change are very impressed.Thanks Allan and Neil.”
7:30AM - 5PM
Eastbourne“Great advice, kind, thoughtful and caring. Understand my needs for my mum and helping me make unpressured choices with a sensible try at home and return for the shoes I was buying. Worth paying that bit extra to look at the products and to receive the advice. On a cold day they've a lovely heater to stand under too (no extra charge, lol).”
8:30AM - 5:30PM
18“Purchased 800 Ice White LED string Outdoor lights.Really bright but not too bright and look amazing around the bushes, in the trees and along the fence in my garden.Good value for money.”
8AM - 8PM
Marshall Road9AM - 5PM
73 Seaside“Brilliant service from first enquiry thro' measuring up and fitting. Would highly recommend using local service instead of big named companies. Good competitive price and no extra add ons.”
“I had no idea how to order, or how to fit a sim card. Throughn this review I wish to thank Ross, a member of your staff for his help, not only did he select the item, he installed it into my phone as well. Terrific service. Thank you.”
10AM - 8PM
Broadwater Way“We visited the Eastbourne branch several times before and after purchasing our home, and we had the pleasure of working with Tracy and Matt on both occasions. They were exceptional!
While maintaining a high level of professionalism, they also made us feel comfortable and were genuinely friendly throughout the process. We will certainly continue to shop here.
Thank you for providing such a positive experience.”
7AM - 8PM
Marshall Rd“A great customer service experience. Carol went over and above to help us in getting further stock.
The lady on the till was also amazing.
It's still great to know there are compassionate people who always want to help the customers.
Thank you Eastbourne superb sales staff and managers”
10AM - 8PM
Unit 2 Broadwater Way“Twice I have been to the Curry shop in Hampden Park and both times they have been closed due to a "systems failure". However, having phoned the Curry's help line, it appears there is no way to contact an individual store to check whether they are open. Not exactly helpful!!”
“The Range sell everything from food to hardware. They also have the WilKo brand in store. I go there to buy smelly candles, Christmas decs, art supplies, bedding and throws all at reasonable prices.”
9AM - 7PM
Unit 4“Display banners were good and I spotted the area I wanted easily. Only issue was with the checkout. Only one which was doing returns, exchanges, collections and cash sales. All other stations were card only self service. I had problems with this and had to wait for assistance. I was not on my own in needing help, saw several others who needed help while I was queuing. Ideally I had cash, but decided on a card sale as I would have been waiting for 3 more people who needed the till dealing with cash. Not an ideal situation”
7AM - 8PM
1 Hammonds Dr“Watch out for the new parking restrictions. Staff helpful enough. Having a cluttered area before the till makes turning challenging with longer trolley loads. Free bits often give after till are appreciated.”
9:30AM - 5:30PM
202 Terminus Road“I've given you 5 stars mainly for the customer service from Sally, this lady helped us on Sunday 19th March 2023 I would say after going to Brighton London Road bhf shop where we will never shop again due to the main facts that your customer service is rubbish and not being able to buy anything due to not delivering to Newhaven and then going to Eastbourne bhf what a complete difference this place cares about their customers please if you could I would be grateful if you could let Sally know she was wonderful with us and better than brighton. We believe there sales must be low as they cannot be bothered with customer service unless you can take the items with you, I myself have needed heart operation and I wasn't looking for a deal just a delivery. Eastbourne bhf is next to none the best customer service and care I have seen in a very long time so just one last item to say, a great full thankyou Sally for caring about your customer and the shops image I personally would recommend you for any customer service job anywhere. Thankyou Sally have a wonderful day.”
“I went into Dreams in Eastbourne on Friday and Anne-Marie who served me was very helpful and efficient. She made my daughter and myself a hot drink whilst she did the order.”