December 2023 by Tyler M
Useless going to find a new bank - Update: I recommend making the switch offer to Nationwide
November 2023 by Geofrey Jeff Senyonjo
I donot understand why this branch still operates. It has some of the most rude workers in the UK. They are not helpful at all and they cannot think out of the box to deliver personalised services. They are like robots.
November 2023 by sxloux
i?ve been a customer for 5 years now and i want to leave a positive review for one of your members of staff Lin at the business counter. i have had the pleasure of being served by her a couple of times and she is such a lovely, cheerful and helpful woman (especially for someone who works at a bank)
October 2023 by Stella (Nonnq S)
Very good quick service from helpful staff. Some things can no longer be done in this bank but must be done online, but at least here the staff will explain and help you. There is a strict limit to how much you can withdraw, and many services offered previously are now only available on line, but if you have not found help nor explain from your local branch a trip here is worth the effort.
October 2023 by Derek Deane
I?m thinking of leaving Barclays,, Unhelpful,,rude,,unprofessional service!
October 2023 by Sallyann Reed
Excellent, very friendly staff
August 2023 by Rob Arbery
Got rid of the counters and try to make you use the machines. All well and good until they won't accept a cheque because of the hand writing. Horrendous queues for counter service. Poor service.
August 2023 by Aislinn O'Connell
My husband went into brighton barclays earlier in the week and was told some incorrect information. When we went in today an employee by the name of Andy helped us out so much. Very apologetic for the miscommunication and took the time out of his day to make sure we had the documents we needed for my visa application. We appreciate Andy so much and would love to emphasise what a positive influence he had on our day (and our life to be honest). You're a legend Andy!!!
August 2023 by Jalal Elyasi
The customer service is horrible and the stuff?s are very slow
June 2023 by Camille Nayrolles
I have been 10 years with Barclays and unlike other banks in the past, I find them meticulous when it comes to Internet fraud(getting money stolen back quickly to my account) and contacting me if any suspicious movement happens in my account.Plus if i do not have to do complex things to verify my identity when buying online.Approachable staff at the North Street branch I find, helpfull anyway.
May 2023 by Colin Davies
As always extremely helpful and courteous.
April 2023 by Keith Fayers
Helpful counter service
March 2023 by Nijole Cimbaraite
Good lake always
January 2023 by James Barratt
Cant be seen by anyone with any customer service skills. Bank card expires and they cant get a replacement card printed in branch. Go to main Brighton branch and its xmas eve and they cant print card. The staff are rude. I took my 30k out and now leaving this review. Never use them. They even stopped my card saying due to a fraud investigation. I was paying for a drill for work and needed it the next day. At counter of shop my bank card declined. I lost next day work wages. No sorry. This bank is a joke. I hope they go under.
October 2022 by Ling Nah
I would say Brighton branch Barclays is the most effective among the rest of the city I have been. They would try to resolve something immediately if they can unless it they are short of staffs then appointment is needed. I have been up to London and most branches required 2 months of waiting list for an appointment. Come on, is 2022 and we can?t get small request done but need to wait for 60 days ?Keep it up Brighton Barclays team on north road.
