Shoe Stores in Hull, East Riding Of Yorkshire

“Great place for cheap shoes the staff are very helpful and polite the shop has a large selection in a massive shop they is plenty of parking round the back. All in all I would definitely go back”

“Fantastic customer service from this shop over a pair of faulty shoes bought from another store The system would let her give me a refund but she would not be bet she tried various options till it worked . First class service a Credit to Pavers”

“Went into Clarks today in St stephens for my daughters school shoes. Just want to say a massive thank you to Mia for being very kind and patient and the two mangers who also offered advice. My daughter has a high instep so that coupled with a 10 year who had definite ideas of what she wanted took a while to get sorted. But we got there in the end so I just wanted to say thank you especially to Mia”

“What a lovely well presented shop, so impressed went back twice, the lady on ladies department with 4 children, so enjoyed my time spent with you. Talking about pensions, your customer service is outstanding. Thank you for all your help. I will be back.”

“Nice shop, staff friendly, good selection of children mens, ladies clothing and homeware. There is an Asda next to it. But be Aware to check parking sign for times, there isn't enough time to go round both shops. The parking is owned by a private company if you're over 3 hours. You get a parking fine.”

“Tills are very chaotic since they changed many years ago to self-service. It is very difficult for mothers with prams for others to get by to either be served or to leave the store.
Gets 4 stars due to bargins and choice.”

“I personally didn't go in I left it to the wife I understand it wasn't full but the wife had seen many hand sanitising machines plus many paper rolls to clean your hand's or should have said dry your hand's on”

“Iv found shoe zone reasonably priced I love the winter boots ,soft shoes ,are perfect fit great .my husbands been looking for men’s shoes for ages shoe zone had them and fit him so well pleased ,be going again .”

“Bought a gorgeous dress for my daughter slite pull in the back of it and the manager got me another from another store .so helpful and great customer service and so friendly all the girls in there were lovely and made my daughter feel really special. 100% customer serviceThank you ?”

“Bought a pair of shoes couldn’t decide which to buy shop assistant was excellent she sorted out my size for me to try in different style shoes, very patient and polite staff”

“The Mrs.& myself both needed trainers plus the usual clothing for our days out running. Linda recommended JD sports, I usually shop elsewhere. Such a huge amount of trainers to choose from, we must of spent close to an hour trying different pairs. Kielan , the guy on the trainers department was a credit to the shop. Looking after 5/6 customer's continuously . Always happy to help. Brilliant service. Will continue to use the store & recommend to friends.”

“They didn't have the size shoe my son needed so they rang around and got me the size my son needed from a different shop and save them for me to collect when I was ready xx”

“I don't regularly shop here, but when I do, the customer service is pretty good and it's full of all-sorts of things including good quality clothing and accessories.Some of the staff here are volunteers that not only give up their time to help out, but work very hard which I think is pretty awesome of them and this is why I donate to Scope.”

“Fantastic offer on coats at moment 25%off. Good choice for all ages. Very well set out store. Didn't wait for long in the queue two very well mannered young ladies serving. They do a store card for anyone if you wish to apply. You can shop online or in store”

“I don’t normally leave reviews for high street retail stores, as I feel they often get lost in the shuffle of large corporations. However, this review is a personal shout-out to one staff member who went above and beyond... Ethan!

I hadn’t worn a suit in over five years and didn’t even own one that fit me. With a recent career change and upcoming interviews, I needed to look sharp and feel confident. From the moment I explained my situation, Ethan provided exceptional service.

He took detailed measurements (chest, neck, waist), guided me through different fits to see what suited me best, and was incredibly knowledgeable and patient. My partner was also impressed by his attentiveness and natural rapport.
When the store didn’t have the right style or colour in stock, he helped me navigate the online options and placed an order that matched my sizing perfectly.

Despite multitasking, serving other customers, dressing mannequins, and working the tills he still gave me a solid 30 minutes of focused attention whilst keeping efficiency.

I left spending £300 and plan to return over the next two months to purchase two more suits in different colours, each likely in the £200–£300 range.

Ethan made me feel like I was being fitted on Savile Row, not just shopping at NEXT in Hull. His level of service is far above what you typically expect in a high street store. If I were running a customer-facing business, I’d hire him on the spot.

That said, I have to mention a contrasting experience. While Ethan was helping me, another staff member, Jane, repeatedly interrupted him by shouting across the store to ask product questions. It was disruptive, especially as he was in the middle of processing an online order for me. It affected the flow of service not only for me but for other customers too.

Ironically, Jane failed to close a sale on a product the customer was interested in, only for Ethan to step in afterward, offer insightful advice, and successfully complete the sale before the customer left.

When I later went to the till to buy a tie and shoes, Jane served me. Unfortunately, her attitude was dismissive and unwelcoming. No greeting, no please or thank you, and an error in handling payment which she addressed rudely rather than politely. It stood in stark contrast to the outstanding experience I had just had with Ethan.

While I understand that retail can be demanding and thankless at times, professionalism and basic courtesy should still be expected. Ethan’s exemplary conduct made these lapses by others more noticeable.

To the store manager: Ethan is a true asset. I would strongly recommend leveraging his skills to help raise the overall standard of customer service in your team. Outstanding!

Ethan, if you read this, and you ain't appreciated by the company and treat just like a number. Find a job in a more luxury upper class store, you will fit right in.”

“Footasylum is a great place to shop for trainers and other sportswear. The store in Hull is always well-stocked, and the staff are always friendly and helpful. I recently visited the store and was able to find the perfect pair of sneakers for my needs. The staff were happy to answer my questions and help me find the right size. I would definitely recommend Footasylum to anyone looking for a great selection of trainers and other sportswear.Here are some specific details about my experience:The store was very clean and well-organized. The sneakers were neatly displayed on shelves, and the other sportswear was arranged in a logical way.The staff were very friendly and helpful. They were happy to answer any questions I had and offer suggestions.I found a wide range of trainers to choose from. There was something for everyone, regardless of your style or budget.I was able to find the perfect pair of sneakers for my needs. The staff were happy to help me find the right size.Overall, I had a very positive experience at Footasylum in Hull.I would definitely recommend visiting if you're looking for a great selection of sneakers and other sportswear.”

“Great value for money items. The rails aren't too well organized but that doesn't bother me. I would like to see more shoes, but I understand that due to being a clearance store, the stock must fluctuate.”

“Steve at this branch was a delight to deal with. He is an asset to your company. He helped us pick what we needed. He also helped with sizing the kit. Nothing was too much trouble for him despite the time was near closing hour.”

“There is a fantastic range of sports shoes ordinary walking boots, socks, and outdoor clothing. Leisurewear tracksuits they also had a very good selection of rock band t-shirts, including quite a few by The Rolling Stones, although I didn't notice them this morning. The staff were very helpful and friendly, although I was there at a very quiet time. Got exactly what I wanted, in and out in 15 minutes.”