August 2023 by Gren W
Okay convenience store with the usual basics.
July 2023 by Kevin Kalandra
Customer service = very poor!!Some of the staff are lovely, at least one of them, I think her name is Jess, is not.I only went in for a Costa and a donut. When scanning my dunkin donut box, it needed to be turned upside down to find the barcode, fine. I made a bit of joke and said the words.... whoa, careful with the donuts man, they're the prize possession.Big mistake, the cashier, who I believe to be Jess, immediately turned them upside down and slammed them onto the counter and said....... just pay for your food and get out!! That's for robbing Costa. (A reference to a chat I had with a different cashier about the Costa machine) Kelly I think she's called, she's friendly and not spawned from the donut smashing cult. However young Jess seems to not realise that google reviews are actually a public place where customers like me can get on their high horse and winge and cry and kick and scream.I will still use this shop, but now I will sadly have to have attitude towards the staff to make my own ego feel better. Well played assistant maybe called Jess at roughly 1pm on Wednesday 12th July. You've ruined Christmas!! Your customer service skills need to be retrained and focused towards a more neutral demeanor.
December 2022 by Martin Logan
Interesting customer service. The only uttering out of the mouth of the person serving me were the words 'seventeen ninety'. That was it. She turned to her colleague to chat after 'serving' and I left. I only know that the transaction went through as I used my phone and got the notification!
November 2022 by zublo
bratty worker checked the cameras bc i was "robbing" and multiple other stuff but good products
July 2021 by Pat Slack
Cannot believe the price of a warbertons loaf in this shop today..£1.68!!!! Left it on the shelf went to asda £1.05...
July 2020 by Darren Eddy
I bought a scratch card from here and won £4 whent in today to cash it in and they refused it and said it wasn't achencil but I wanted to cash it to get milk and bread but I could not get the bread because I only had anoth to buy the milk but yet it wasn't achencil when I bought a scratch card ?
August 2017 by Alan Leightell
This was the Co-op in Spennymoor.