August 2025 by marie
Just been in to get a parcel, and because there was someone pinching in store and was chased out of store when I come to get my parcel I was refused and told they were to busy for parcels as having to wait for the police. I can appreciate the hassle they were having but this man didn?t have a clue where I travelled from or give me a convenient time to call back I felt embarrassed as there were people in the store. I am sorry but this is unacceptable and a complaint will be going in
May 2025 by Leighonie Lamb
All the staff in Morrisons spenny are lovely and friendly.
May 2025 by Alan Robinson
Great handy shop that has everything I need with great staff and service
April 2025 by Tracy Ward
Great shop
April 2025 by Katie C
Great shop, lovely staff. Always a brilliant shopping experience everytime ?
April 2025 by lindsey graham
Lovely staff and great shopping experience easy to find my essentials 10/10
November 2024 by andrea
As you would expect, it's pricey because it's convenient.
Most staff are ok but there's one really miserable young woman who could do with learning some people skills
June 2024 by blissxfull babies
The lady that works there is extremely disrespectful to me on the phone.
February 2024 by Donna stephens
Don?t use yodel services unless ya want ya parcels mixed up seems staff struggle to scan a parcel and label the correct one cost me £30 won?t be going there again
December 2023 by Northern man
Expensive for what it is, but is convenient and it means you don't have to go ASDA Spennymoor (shudder)
August 2023 by Gren W
Okay convenience store with the usual basics.
July 2023 by Kevin Kalandra
Customer service = very poor!!Some of the staff are lovely, at least one of them, I think her name is Jess, is not.I only went in for a Costa and a donut. When scanning my dunkin donut box, it needed to be turned upside down to find the barcode, fine. I made a bit of joke and said the words.... whoa, careful with the donuts man, they're the prize possession.Big mistake, the cashier, who I believe to be Jess, immediately turned them upside down and slammed them onto the counter and said....... just pay for your food and get out!! That's for robbing Costa. (A reference to a chat I had with a different cashier about the Costa machine) Kelly I think she's called, she's friendly and not spawned from the donut smashing cult. However young Jess seems to not realise that google reviews are actually a public place where customers like me can get on their high horse and winge and cry and kick and scream.I will still use this shop, but now I will sadly have to have attitude towards the staff to make my own ego feel better. Well played assistant maybe called Jess at roughly 1pm on Wednesday 12th July. You've ruined Christmas!! Your customer service skills need to be retrained and focused towards a more neutral demeanor.
December 2022 by Martin Logan
Interesting customer service. The only uttering out of the mouth of the person serving me were the words 'seventeen ninety'. That was it. She turned to her colleague to chat after 'serving' and I left. I only know that the transaction went through as I used my phone and got the notification!
November 2022 by zublo
bratty worker checked the cameras bc i was "robbing" and multiple other stuff but good products
July 2021 by Pat Slack
Cannot believe the price of a warbertons loaf in this shop today..£1.68!!!! Left it on the shelf went to asda £1.05...
