Customer service = very poor!!Some of the staff are lovely, at least one of them, I think her name is Jess, is not.I only went in for a Costa and a donut. When scanning my dunkin donut box, it needed to be turned upside down to find the barcode, fine. I made a bit of joke and said the words.... whoa, careful with the donuts... read full comment
December 2022
Interesting customer service. The only uttering out of the mouth of the person serving me were the words 'seventeen ninety'. That was it. She turned to her colleague to chat after 'serving' and I left. I only know that the transaction went through as I used my phone and got the notification!
McColl's is a leading neighbourhood retailer with a network of 1,265 convenience stores and newsagents across England, Scotland and Wales. Our aim is to provide a great range of quality everyday products and services, close to where people live, and available when they need them.