I use the north side Costa maybe once or twice a week. I'd maybe go more if the staff weren't so miserable. I always feel like I'm putting them out. You never get a hello or a smile. One woman just looks down her nose at you. It's quite expensive but I wouldn't mind handing my money over if I felt like a valued customer.... read full comment
October 2023
Remarkable service - I nearly missed my train and the staff here made sure to be considerate and not make small talk or any delays.The train station staff should learn from these remarkable ladies when treating customers with care and respect!
October 2023
60 minutes after opening time on South bound platform staff there but they had the shutter down despite customers waiting. Greggs open so saved the day for me - husband left without coffee waiting for his train (but LNER buffet car was open).
