10:30AM - 4:30PM
21 Elvet Bridge10AM - 4PM
Unit G“10 stars! Staff are really polite, helpful, and always there if you need help. The lady on the fragrances/ colognes counter was excellent today, also the lady where the medical stuff was.too. I love to go to Superdrug as I know its a super shop,.”
10AM - 4PM
Dragonville Court“Saw a sweater advertised on TV which I liked. I hadn't been to Matalan for years but was pleasantly surprised at the range of ladies wear plus they also stock larger sizes. I bought the sweater.”
10AM - 4PM
73 Northgate“The team are amazing, kind and professional. They work with a massive smile in their faces. The person who helped me with my online order was professional and he phoned someone and then explained what will happen.Thanks.Recommended ?”
“Really enjoyed our dinner yesterday at the food pit. It's made up of different food vendors, ranging from Durham sausage Co. making burgers etc to a Thai food place so there's tons of variety. Out of the three of us dining each of us had something completely different! Nice atmosphere and friendly staff are also what makes this a top stop if you're out and about in Durham. Give it a look you won't be disappointed!”
11AM - 3PM
71 Saddler St“I love this shop,,,lots of goods to tempt you..The lady was lovely...Over an hours drive for me to get there..But so worth it..Pls pls stay open,,,with the unfortunate closing of some of the EWM,,,This shop is so worth the visit..”
10AM - 5PM
Unit 4“Went to look at purchasing a bike for myp grandaughter for Christmas. Staff were lovely with my 5 year old grandaughter, helping with the helmet choice, taking time to get the best fit. Staff knowledgeable and very friendly, definatly recommend.”
10:30AM - 4:30PM
Unit 7“Got what I went in for at a reasonable price for good quality. Staff always polite and helpful, good for household goods as well as clothing and shoes. Always hit or miss, but the hits are great!”
10:30AM - 4:30PM
Unit J“Staff are always attentive, and go above and beyond! Great store, great prices, but all retail staff could learn from this store!Real service, where the customer comes 1st.”
10AM - 4PM
Unit A“Clothing is a bit lacklustre! Food hall didn't have organic. Lacked size 8 knickers...got the last 2 packs! It was OK, good quality but just missing something.”
10:30AM - 4PM
20 High St“I was served by Jonathon who was absolutely lovely and deserves a mention as so often the staff are miserable in shops and don't even say hello, but Jonathon was great.”
11AM - 5PM
Units 5-610:30AM - 4:30PM
Abbey Rd Arnison Retail Park“Thank you so much to Louise today and the gorgeous lady behind the counter. Both were so helpful and professional. I'm very grateful for their input which helped me to choose a dressing gown for my son in law. Many many thanks, I will continue to shop at Next.”
10:30AM - 4:30PM
Unit C1“I had a meltdown about a funeral outfit, but the girl who served me help me pick out 2 dresses, both of which were perfect, she went above and beyond to help. Thank you”
10:30AM - 4:30PM
Arnison Retail Centre“Fantastic shop. Sells men's, women's, children's and home accessories. Spacious and wheelchair accessible around the isles. Staff are very friendly and more than willing to help. Online orders can be collected within a few days from the downstairs checkout. Fitting rooms are also very spacious.”
10:30AM - 4:30PM
The Land of Prince of Bishops“I went to this store on Monday the 5th of October 2020. And due to current government restrictions I was unable to sample or test any of the fragrances on offer. But then I was greeted by nice woman behind the counter named Lucy. I asked her about the fragrances And asked her which one she recommended.Having spoken with her and describing my tastes, Lucy told me about a fragrance she bought for her significant other and due to her recommendation, I bought that said fragrance and I am really surprised with its smell, performance, longevity and compliment factor.10-10 for customer service and product knowledge. Im going back next week to pick Lucy's brain on other fragrances.”
10AM - 4PM
Abbey Rd“It's more than just a shop ,it's a cafe aswell . Pop upstairs before or after you've done your shopping . Chill out with a nice hot or cold drink and a snack .”
10AM - 4PM
79 North Rd10AM - 4PM
Unit 4110AM - 4PM
Unit 5“Came in yesterday, to see about buying an Xbox or Playstation as didnt really know much about what would work for our son, given his age. Lee was truly outstanding and his knowledge of the consoles was excellent. We came away confident, that we bought the right one Xbox S Series, from his help. Thank you Lee, you've made a little boys Christmas.”
10:30AM - 4:30PM
Unit 18 Prince Bishops“5 out of 5 stars. Brilliant place, will go back again and definitely recommend. The staff are lovely every time I’ve went, and they are always pleasant and offer. They are helpful too, having helped me find some items before. Amazing place!!”
10AM - 4PM
k“Called today whilst in the area and decided to try the full cooked breakfast. Couldn’t fault the food for the price paid. Everything cooked as expected and certainly value for money. Wouldn’t hesitate to eat here again”
10AM - 4PM
Unit 7“Staff were very helpful after a really unhelpful experience at the Washington Galleries store previously. I requested a printoff of a return form (as I have no printer) and a lad came running out of the store to give me it as I was leaving. Great customer service there!”
“Called into the shop yesterday (17/08/23) and grabbed a great suit at a bargain price. The customer service was amazing from the lady I saw in there too. Will definitely be back in.Was so nervous going in but so pleased I did, the staff are so pleasant and friendly and went out of her way to help me. Definitely worth a visit”