Huge thank's to Amanda yesterday for her diligent and thorough customer service. Great to see agents being customer focused with professionalism and humour, took great care to advise, book and to answer many question. Make's all the difference when booking a holiday.
November 2023
Went into the Darlington store as was having difficulties booking multi centre on line. Aimee was extremely helpful, pleasant & polite. She went above and beyond and even get IT involved as the website was showing incorrect information. She spent several days trying to get to the bottom of the issue and finally managed... read full comment
October 2023
A huge thank you to Peta at the Darlington store who sorted our trip to New York after many issues with the online booking system. Peta kept us updated as the 3rd party booking system had technical issues, her communication was excellent and tried everything to ensure that we can get away into New York. Fantastic customer... read full comment