Sadly our experience has been anything other than stressful and problematic.Our £5,000 sofas arrived in November 2021. On delivery we noticed that they were badly damaged and immediately notified Sofa Italia.In accordance with consumer legislation we are entitled to a repair, replacement or refund.We opted for replacement... read full comment
March 2021
Caution advised. I received a damaged sofa (2 springs broken and large, deep scratch bordering a rip on the back of sofa). Company will not replace and do not respond to communications. Extremely poor service. I made sure that I had guarantees regarding quality - they were given but not lived up to. Be warned before... read full comment
