Have used this store regularly recently for click and collect decorating materials. Parking at the door with friendly welcome.Unfortunately I made an error on the last order. This was quickly and efficiently rectified via customer sevices then in store by Louise. First class service from all staff involved.
December 2023
Always found staff to be great and helpful until tonight . Previous times buying Valspar paint staff helped me to choose the warmth of colour I wanted . Tonight when I asked for help I had the flay of arms and told that “ I can’t choose the colour for your house, that’s your choice”. I wasn’t asking for that I... read full comment
September 2023
Nice store, spoiled by staff with a bad attitude and poor customer service skills
We look forward to welcoming you to B&Q Consett,your local DIY and home improvement store. Discover everything you need for your home and garden project. Book your kitchen and bathroom design appointment, browse the garden centre, or check out our in-store services including timber cutting, tool hire, and key cutting.