No staff on counters - only one running about like a blue arsed fly - waited over 40 minutes for a couple of bank statements....
January 2025
In Halifax today to deposit money, was refused a receipt from the counter told to get one from the machine or check online banking, served by a different lady a week ago and was offered a one, the difference between helpful and non helpful staff ☹️
September 2024
Called in for some advice re an ISA. Quite helpful
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone. To find out what accessibility services are available in your local branch, search for it in our branch finder.